McDonald's

Reviews

• SP

  Scout Parr (#PAMPERS456)

  Mar 29, 2026
  2.0
  I came through the drive through around 3:00 pm today. The employees were rude. I was trying to be kind to them. I kept telling them "please" and "thank you" and "have a great day", but they flat out ignored me. They also got my order was wrong. I ordered a bacon quarter pounder and I got a quarter pounder with cheese. I paid extra for the bacon and did not get it. I also wanted to get 3 honey mustards with my fries. I had forgotten to order them at the drive through board and so I asked for them at the window. The employee at the window told me I had to pay $0.50 for each honey mustard. I'm happy to pay extra for sauce but I had never been charged for honey mustard at this location or any other McDonald's locations before. The employee then said I had to pull to the third window so they could check me out there. I pulled forward and waited a long time at the window for the honey mustard. After I had waited for some time a different employee than the one at the second window brought me two honey mustards and didn't charge me for them. 🤷‍♀️ I don't understand why I had to pull forward? Do you need to charge me or not? I've been to this location before and asked for honey mustard at the window and was not charged for them.... 👀
• AM

  Alex Maxintrax

  Mar 28, 2026
  1.0
  I am dissatisfied with my experience at McDonald's. My order was incorrect and incomplete and this has occurred on multiple occasions, reflecting a consistent lack of attention to detail and service quality.
• NG

  nataly gonzalez

  Mar 25, 2026
  1.0
  Lady taking orders at drive thru @ 1:25 is SO RUDE! Not just to us but at other people as well. Really got mad because she had to explain a meal to this other customer and because alot of people were showing up ... maybe dont work at a place where alot of people will constantly be showing up. EDIT: she got our order wrong after repeatedly telling her what i wanted its whatever now i left already.
• KT

  Kayla Tillman

  Mar 22, 2026
  5.0
  I’ve honestly never had a bad experience here for the last few years and I eat here often. I order food without the bun/bread and they package it very thoughtfully and neatly in a container and never make me feel judged like some other locations.
• LR

  Lori Rome

  Mar 13, 2026
  1.0
  Some of the workers here don't mind being super slow and asking you to repeat what you say 3x( has happened to me several times now in drive-thru), but then hella rush you once you get to the window. I come here to get hot water for my tea. I was told at the window that "the manager knows who I am and wants to charge me for a cup of hot water every time now"- what a petty and aggressive thing to say... I've never even been rude to them. Not friendly or hospitable here- def not the Denton way! I don't mind paying for the cup, but not when I'm treated like this. I've also been to several McDonald's locations and they have NEVER charged me for this before. This one didn't even charge me for like 3 days...Lol ok...well I'll never be back here at this location so you won't be charging me for anything. I agree with a lot of the other comments of them being disrespectful here.