Wingstop

3.8
751 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Loop 288 Denton. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2430 S Interstate 35 E Ste 100, Denton, TX
76205, United States

Hours

Reviews

3.8
751 reviews
5 stars
395
4 stars
114
3 stars
55
2 stars
48
1 star
139

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food being provided.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold wings, undercooked fries, and changes in flavor.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and pest concerns.

Management Response

While some customers appreciated the management's efforts to resolve issues, others felt that management was unhelpful or rude.
  • RW
    Robert Wink
    Jan 1, 2026
    1.0
    January 1, 2026, at 8 around 8 pm. I ordered wings and fries from here through Uber EAts. I got the wings. NO FRIES. There was ketchup in the bag. I have never had a Wingstop not provide a full order. This is a first. Looking at the previous reviews. This appears to be a norm. ------ I called the store around 9 pm in regard to the issue. I was referred to the store manager for a credit. They stated my name and full order. Then stated I would need to call Uber Eats for the refund.
  • AA
    Ava ava
    Dec 22, 2025
    1.0
    whatever staff was working at 6:30pm on december 22nd yall need to do better. like i actually had to specify 3x that i wanted lemon pepper SAUCE on the side and she gave us the dry rub seasoning instead (mind you they charge for that) on top of it i was trying to be polite but was met with a very impatient attitude 😍😍😍 not to mention we were waiting for 45 mins just for the bag to be sitting behind the counter cause they never called our name and never bothered to let us know our food was ready and ONLY prioritized the uber eats delivery people and not their actual customers. wing stop is always yummy but this customer service and service in general was NOT it. :/
  • ER
    Erica Rodriguez
    Dec 18, 2025
    5.0
    Abby the manager took care of a mistake on my end and took care of it to where her and I were both happy and she did it so respectfully really made dinner that much better
  • IN
    Ivy Ng
    Dec 12, 2025
    2.0
    I ordered wings with ranch dipping sauce last night, just like I always do. But this time the ranch tasted completely different, almost like the restaurant switched to a new type of ranch. The flavor was really bad and nothing like the delicious ranch I used to get before. I’m very disappointed because the ranch was one of the main reasons I kept coming back to WingStop. If the store has permanently changed to this new ranch, then I won’t be returning anymore. I hope this was just a mistake or a one-time issue. Please check what happened so customers can get the original, high-quality ranch again.
  • KK
    Katelyn
    Nov 14, 2025
    1.0
    Skinny black girl working at nighttime with straight hair was extremely rude. There’s no reason to talk shit about having to help when I ask for an item that was missing in my bag. She could’ve kept her comments to herself, but to be disrespectful when I was polite was uncalled for terrible customer service, and atmosphere will never eat here again, and I will tell others

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.