Wendy's

4.0
1188 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1576 W. University Dr, Denton, TX
76201, United States

Hours

Reviews

4.0
1,188 reviews
5 stars
551
4 stars
325
3 stars
161
2 stars
61
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the drive-thru.

Food Quality

Mixed reviews on food quality; some praised hot and fresh meals, while others complained about cold or incorrect orders.

Drive-Thru Experience

The drive-thru was frequently described as cramped and poorly organized, leading to a frustrating experience for customers.

Order Accuracy

Numerous complaints about incorrect orders and missing items, with some customers having to return for corrections.

Cleanliness

Concerns raised about cleanliness in the restaurant, including dirty tables and unsanitary conditions.
  • WM
    Wm McB
    Nov 11, 2025
    4.0
    Arrived at 7:30am and I was the only customer. Prompt service, fresh & hot food, clean facility. Plenty of parking.
  • TL
    Tiffani Leigh
    Nov 4, 2025
    1.0
    Wendy's has been my favorite restaurant for 25 years. Working all over the country, on my worst day, there was always a chicken sandwich that felt like a hug or a JBC. Those days are gone now, because they took away the right lettuce. Never thought the lettus mattered until they put shredded lettuce on my favorite comfot food. It's disgusting. Tastes like sloppy food with no shits given for taste. The bath of mayo was always too much and now somehow it's doubled. Anyways, thank you for making profits more important than the actual food you serve. You lost a lifetime customer and frequent customer over the lettus I never knew I cared about. I hope your profits reflect your poor management.
  • SM
    Shawn Massey
    Oct 31, 2025
    5.0
    Really like the breakfast options, The Sausage breakfast Croissant sandwich is so good!
  • BL
    Brittany Lacey
    Oct 18, 2025
    1.0
    Today is October18 its 1:30pm the lady was so rude taking oder our burger was sloppy and cold 35.00 for crap im done with this nasty place
  • BM
    Ben Mayer
    Oct 5, 2025
    1.0
    Guys, I have phenomenal news. Your search is over if you’ve been looking for the worst Wendy’s on earth. The best part? You only have to say what you’d like 3-7 times at the drive-thru and the way you’re made to feel at the window is totally free. A real bargain. I can’t wait to never come back to this very specific location.

Frequently Asked Questions About Wendy's

Is University Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.