Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,196 reviews
5 stars
554
4 stars
326
3 stars
161
2 stars
62
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to negative experiences.
Food Quality
Mixed feedback on food quality; while some customers enjoyed hot and fresh meals, others reported cold food and incorrect orders.
Drive-Thru Issues
Many customers expressed frustration with the drive-thru experience, citing tight space and frequent order mistakes.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary significantly.
- SSShaik Muhammad saif2 days ago2.0By far the worst cheese burger I have ever tasted. No flavor at all. Will never go to this place again.
- EREdith Ruiz2 days ago5.0Muy buen servicio que nos dio la Señora ANGELICA muy linda y amable 😊
- SGSpencer GarciaDec 22, 20251.0Awful customer service, cannot get your order correct and when you ask they refuse to fix it and say “well that’s what you were charged for” even though it’s not what was ordered. The owner/manager really needs to reevaluate the people that are hired here and find people with actual communication and problem/resolution skills. Will never do business with this location ever again. If i could give negative stars i would.
- JBJim BrownNov 28, 20251.0Food was all basically room temperature, tried to talk with manager she did not seem to care swapped it out for slightly warmer food, always had problems at this location unless you catch things while they are busy
- TLTiffani LeighNov 4, 20251.0Wendy's has been my favorite restaurant for 25 years. Working all over the country, on my worst day, there was always a chicken sandwich that felt like a hug or a JBC. Those days are gone now, because they took away the right lettuce. Never thought the lettus mattered until they put shredded lettuce on my favorite comfot food. It's disgusting. Tastes like sloppy food with no shits given for taste. The bath of mayo was always too much and now somehow it's doubled. Anyways, thank you for making profits more important than the actual food you serve. You lost a lifetime customer and frequent customer over the lettus I never knew I cared about. I hope your profits reflect your poor management.
Frequently Asked Questions About Wendy's
Is University Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1576 W. University Dr, Denton, TX?
Wendy's is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturdays and Sundays.
Does this Wendy's location offer drive-through service?
Yes, Wendy's at 1576 W. University Dr offers drive-through service during its operating hours.
Can I order Wendy's food for delivery near Denton, TX?
Yes, delivery is available where offered. You can check availability and place delivery orders via the Wendy's app or website at order.wendys.com by entering your delivery address.
Does Wendy's serve breakfast at this Denton location?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order breakfast items through their app or website.
What payment methods are accepted at Wendy's on University Drive?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 1576 W. University Dr for questions or feedback?
You can call the location directly at (940) 380-9197, contact the Customer Care team via live chat or message on Wendys.com/contact-us, or fill out the Wendy's Customer Satisfaction Survey using your receipt details.
Where can I find Wendy's menu and pricing information?
Menu and pricing can be accessed on the Wendy's website or app at order.wendys.com. Select the Denton location to see updated prices and menu items.
Are there other fast food options near Wendy's at 1576 W. University Dr?
Yes, you can find Taco Bueno nearby, offering Mexican and Tex-Mex fast food options, ideal if you're looking for variety after your visit to Wendy's.
Is there a car rental service close to Wendy's in Denton, TX?
Yes, Avis Car Rental and Budget Car Rental are nearby, which can be convenient if you need transportation before or after dining at Wendy's.
What local services and shops are near Wendy's that customers might find useful?
Nearby you can find facilities like the Texas Attorney General Child Support office, Denton Pharmacy, Red Wing Shoe Store, and community organizations like Habitat for Humanity, providing a variety of services for customers while visiting Wendy's.