Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Denton Subway® Restaurant at 3305 Mayhill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rude staff and lack of acknowledgment.
Food Quality
Several reviews mentioned issues with food quality, including stale bread and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and staff not washing hands.
Staff Performance
There were mixed reviews about staff performance, with some praising individual employees while others criticized the overall management and training.
Order Fulfillment
Numerous customers experienced issues with order fulfillment, including missing items and long wait times.
PJ
Perry Jarrett
5 days ago
1.0
10:00am Jan 7th, my girlfriend went and placed an order in store and the customer service was absolutely horrible, there is an older woman working there who was extremely rude while trying to place my order, i understand food industry being hard work but this was completely unprofessional. Was rushed to place the order while I was the ONLY customer in the store and that’s not even the worst part
We ordered a sandwich; a wrap, and 1 cookie. When we got home and started eating we pulled our cookie out and it HAD A BITE TAKEN OUT OF IT!!!!! You can clearly see the HUMAN teeth marks where it was eaten. You can see it in the provided photo…
Not sure if she did this to spite me but this is unacceptable and unhygienic… will never be coming back to this location again. I love subway, I don’t love grouchy old ladies giving us halfway eaten cookies and giving us attitude. I pray whatever made her think that was okay changes. Do better…
KE
Kavi Ewin
Dec 15, 2025
5.0
Laura was amazing and patient making my meal. I always appreciate good customer service.
SN
Stefanie Nicks
Nov 7, 2025
5.0
The manager goes above and beyond to create an amazing customer experience and maintains a clean environment
MM
Ms Maldonado
Sep 30, 2025
3.0
It was very difficult to find this Subway.
They were out of tuna, avocado and limited on veggies. The worker tried his best.