Subway

3.5
510 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Denton Subway® Restaurant at 1720 W. University Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1720 W. University Drive, Denton, TX
76201, United States

Hours

Reviews

3.5
510 reviews
5 stars
220
4 stars
84
3 stars
52
2 stars
40
1 star
114

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

There are mixed reviews about staff behavior, with some customers praising friendly service while others report rudeness and disrespectful interactions.

Food Quality

While many customers enjoyed the food, there were several complaints about incorrect orders, messy presentations, and issues with freshness.

Service Speed

Customers frequently mentioned slow service, particularly during busy times or when only one employee was present.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and concerns about food handling practices.

Management Response

Customers expressed dissatisfaction with management's handling of complaints and issues, indicating a lack of accountability and customer care.
  • SK
    Simon Kaplan
    2 days ago
    2.0
    The vendor, George, literally humiliated me by dismissing my foreign accent and getting annoyed that I did not know the menu by heart, as if every customer had to be a regular. The service was very unpleasant and the atmosphere was icy. The content of the sandwich itself was not bad but the bread was frankly pretty poor quality.
  • SP
    Shailesh Panday
    Nov 14, 2025
    1.0
    I stopped by this Subway with my family. While we did purchase drinks, my kids picked up a couple of extra straws to play with, and the staff asked us not to take more next time. My child also accidentally dropped a chips packet, and my wife was asked to put it back on the shelf. I understand store policies, but the way it was handled felt a bit uncomfortable as a customer. Additionally, the napkin holders were empty, which made the experience less convenient. Overall, a little more courtesy and attention to customer needs would go a long way.
  • AA
    akaclutxhh
    Nov 13, 2025
    1.0
    Whole crew is extremely disrespectful, especially the manager. Will never be eating here again. Do not recommend for anyone
  • LS
    Luke Sipos
    Nov 12, 2025
    1.0
    I called to ask if I could get my salad chopped from an order I just placed on DoorDash. The girl who answered told me they don’t do that anymore and hung up on me immediately. I was in the middle of saying “thank you no worries” when she slammed the phone down. She seemed annoyed and was so rude!! The call lasted maybe 20 seconds and I was so nice the entire time. I’m embarrassed for even calling. Made me feel like I shouldn’t have even asked in the first place. Cancelled my order.
  • JS
    Jessica Stopyak
    Nov 11, 2025
    2.0
    How is this happening??? This is what he second place I've ordered from in a row and my sandwiches were everything except what we ordered.. I'm over ordering food. We ordered 3 sandwiches and none of them matched our order customs they were as advertised. I had to throw two out do to food allergies 😭😔😭

Frequently Asked Questions About Subway

What types of meals does Subway at 1720 W University Drive serve?

Subway serves breakfast, lunch, and dinner at this location.

Does Subway at 1720 W University Drive offer delivery and curbside pickup?

Yes, this Subway offers both curbside pickup and delivery services for your convenience.