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Subway

3.5
(528 reviews)

Business Details

(940) 566-6036
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Denton Subway® Restaurant at 1720 W. University Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1720 W. University Drive, Denton, TX
76201, United States

Hours

Reviews

3.5
528 reviews
5 stars
223
4 stars
85
3 stars
54
2 stars
41
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including bad ingredients and incorrect orders, resulting in dissatisfaction.

Employee Attitude

There were mixed reviews about employee attitudes, with some customers praising specific staff members for excellent service, while others noted a general lack of enthusiasm and friendliness.

Cleanliness

Multiple customers expressed concerns about cleanliness and hygiene, including unsanitary conditions and poor food handling practices.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including receiving incorrect items and poorly made sandwiches.
  • BH
    Bod Hebert
    3 days ago
    1.0
    Absolutely OUTRAGEOUS A PILL in my sandwich. WHAT KIND OF UNSANITARY AND DANGEROUS THING TO HAVE ESPECIALLY IN MY SANDWICH!! NEVER AGAIN WILL I GO THERE!! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🥵
  • DP
    Deep Patel
    Feb 26, 2026
    1.0
    Just 1 customer was ahead of us still we have to wait for 30 minutes. When we speak up to the person who was serving, she said she is doing just her job. So subway’s employees job is to have 30 mins long non sense gossip with their friend?? Employees name is AJ. And when we asked how long we have to wait we already waited 25 mins than she said she is not going to make our order and tried to make fake phone calls to the manager at 3:00 AM. Very unprofessional behavior never expected this form subway’s employee.
  • JK
    John Kagiorgis
    Feb 24, 2026
    1.0
    What happened Subway? It just seems like nobody wants to work there anymore. You walk in they ask you if you have an online order and if you don’t, they’re not happy to serve you. It seems like more of a chore than a job. I guess just stick with Jersey Mike’s. They know how to treat people.
  • MS
    Mr. Serious
    Feb 11, 2026
    1.0
    I have lived in Denton for the last 20 years. In that time this particular location has been my go to for sandwiches. While not all employees are equal, i have never felt and experienced such a tonal shift and sharp decline in service that has effected the very atmosphere of the establishment. These new employees who have recently been here are some of the most aloof, hollow, insincere people they've ever haf working here. Many of which give off a very unwelcoming vibe which is reflected in the service. Having to state REPEATEDLY that i either do or dont want something, having my sandwiches remade or worse, like this last time having to get more of an ingredient given to me separately so i have to add them myself later with a flat "apology" given afterwards *i intentionally asked for alot of the ingredient the first time but while i was busy paying, onr of the 4 employees just hurriedly threw on what little they had out there and just banked on me not catching it, i did*. I will very likely have to go to a slightly further location, especially since they very well may read this review and i doubt my food would be safe going forward. A real shame.
  • RO
    Rory Owens
    Feb 9, 2026
    1.0
    Me and my boyfriend went in a few minutes ago to get some subway and when we came in there was a guy and he didn’t say hello or even look at us. But we waited because maybe he was doing something and 10-15 minutes later we left because he was completely ignoring us and we were upset. He was brunette and had tattoos and a beard and was ON THE PHONE with who I am assuming was his girlfriend. Was really annoying and rude and I wouldn’t recommend

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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