Papa Johns Pizza

3.2
207 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Denton, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Denton pizza for any occasion. Call us for pizza delivery in Denton or stop by 2430 S INTERSTATE 35 E for carryout to order the best pizza in Denton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2430 S INTERSTATE 35 E, Denton, TX
76205, United States

Hours

Reviews

3.2
207 reviews
5 stars
77
4 stars
32
3 stars
16
2 stars
21
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unprofessional management.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and missing toppings.

Delivery Issues

Several reviews mentioned delays in delivery, with food arriving cold or not at all, often attributed to the use of DoorDash.

Inconsistency

Customers noted a decline in consistency regarding food preparation and order accuracy, with some orders being satisfactory while others were disappointing.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their helpfulness and positive attitudes.
  • JL
    Junior League
    Dec 28, 2025
    1.0
    I picked up some pizzas here and I asked for Parmesan and pepper and the female employee threw at me like in a bad mood face, I’ve came before and the employee was yelling screaming at the employees every time while I was standing waiting for my order, the company needs to address this situation and train the employees professional or get a new job if you don’t like it stop being miserable and leave simple as that 👎👎👎
  • JS
    Joe Sparkman
    Dec 11, 2025
    2.0
    Each time I’ve come in the manager is always yelling at the other employees and always infront of customers. It seems like the manager has an ego and likes to pick on his employees. The pizza was okay the first time and this time (see picture) what is this!?? It looks like they forgot the toppings and threw them on there last minute on top of spinning the pizza around a few times and throwing it in the box. Will not be ordering from this Papa John’s again
  • JK
    Justin keak
    Dec 10, 2025
    1.0
    This was one of the worst customer service experiences I’ve ever had. I ordered for a pickup at his location. When I got there, the lady claimed herself as the manager told me my order had been picked up already. I was shocked when her tone was very rude from the moment I tried to understand the situation. She refused to acknowledge any faults, talked over me, and acted as if I was giving her a hard time by asking for a basic correction. I strongly urged upper management to get deep into review how this store is being run. She shouldn’t be there running the store with this kind of attitude toward customers. This location used to be good. From your local customers!
  • BS
    Bobbi Souza
    Nov 14, 2025
    1.0
    We just ordered pizza from this location, and have been for years. The past few orders have been far from great. This delivery order arrived 30 min after promised based on the time estimator, so instead of the promised 45 min we received it an hour and 15 min later. Food arrived wrong and cold. We tried to call the store and it says they are closed, so the phones are off apparently. I hope this store can rectify this situation, I will be stopping in person tomorrow.
  • MM
    Mark Moss
    Oct 12, 2025
    2.0
    Okay. Tipping ahead of time is BS. Delivery driver - greeting, eye contact, don’t just shove a pizza at someone and not say a word. Rude. I’d take my tip back. Then after we finished COOKING the pizza because it was undercooked… it was okay. Won’t order again. But good luck y’all.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Denton, TX?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Can I order carryout pizza from Papa Johns in Denton?

Yes, carryout orders are available daily from 10:00 AM to 10:00 PM, except on Thursday when takeout ends at 11:00 PM.