At Papa Johns Pizza in Denton, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Denton pizza for any occasion. Call us for pizza delivery in Denton or stop by 2520 W University Drive for carryout to order the best pizza in Denton, along with breadsticks, wings, and more!
Many customers reported issues with the quality of the pizza, including cold, undercooked, or poorly made pizzas with insufficient toppings.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted poor service experiences, including rude interactions and unresolved complaints.
Delivery Issues
Numerous customers experienced delays and problems with delivery, often receiving cold food or incorrect orders, particularly when using DoorDash.
Consistency
There is a lack of consistency in food quality and service, with some customers expressing satisfaction while others reported significant disappointments.
PB
paul bourzikas
Nov 29, 2025
1.0
After not eating at Papa John’s for many years, I ordered a couple of take outs. Not sure what happened in that time but the pizza has changed and was terrible. The wings were the smallest I have ever seen anywhere. They were literally an inch long. And it was 50$. We will not eat here ever again. Shaq, Yall need to do better.
AB
Aaron Brown
Nov 26, 2025
2.0
Not good at all. Been eating Papa John’s since the 90’s. The last 3 months it’s been awful. Not sure if they changed something or just incompetence. Either way. It’s not good
CC
Chris Crawford
Nov 25, 2025
1.0
If I could give zero stars to leave this review I would. I have been a customer of Papa Johns for decades, but that ends tonight. Ordered a pizza and cheese sticks on the app, waited 47 minutes then called the store to see when I might get my dinner. Was put on hold by an employee, and then told it would be another 40 minutes because the dasher was on the way back. And we all know door dash delivery times are more of a guess than an actual delivery time. So I asked to have my order cancelled and refunded. Then was told "have a good night" and then hung up on. Called back and was immediately greeted by the least friendly voice I've ever heard, only to find it was from the shift manager. Explained the situation with my order and that I was extremely upset that I was hung up on, Then the excuses began. The employee got anxiety because I was upset about my order, everyone is new so orders are backing up, door dash is slow, etc. etc. I asked for my refund and the conversation turned to an argument ending in the shift manager using profanity and threatening my life. Called and reported the incident to a supervisor at the customer care number (that's a whole other complaint), and spoke to a shift manager at another store who coun't have been more pleasant, and even offered the contact the district manager for me. I hate boycotting companies that I frequent, even prefer over others because of one employee, but I refuse to give Papa Johns my business. I am looking into lawyers, and other legal recourses due to the threat that was made towards me.
CW
Carl Woodson
Nov 19, 2025
5.0
Delicious pizza! Great deal. Superb customer service!
HB
Haven Blair
Nov 15, 2025
1.0
The worst papa John’s ever.
I’m allergic to onions, didn’t order onion-ONIONS ON MY PIZZA.
I call to get a new one, they make it and give MY NEW order TO SOMEONE ELSE
then they make another one and we go pick it up because they gave away my first remade order- AND IT WAS THE WRONG PIZZA AGAIN (Canadian bacon) IM VEGETARIAN
THREE HOURS LATER: we get the FOURTH TRY, and the pizza is cold.
I will be calling corporate
What are the delivery hours for Papa Johns Pizza in Denton, TX?
Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Wednesday and Sunday, 10:00 AM to 9:00 PM on Thursday, and 10:00 AM to 1:00 AM on Friday and Saturday.
Can I order carryout or pickup from Papa Johns Pizza in Denton?
Yes, Papa Johns Pizza offers carryout services with takeout hours from 10:00 AM to 10:00 PM Monday through Wednesday and Sunday, 10:00 AM to 9:00 PM on Thursday, and 10:00 AM to 10:00 PM on Friday and Saturday.
What types of food can I order from Papa Johns Pizza in Denton?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza in Denton, TX.
Does Papa Johns Pizza in Denton offer contactless delivery?
Yes, they offer no-contact delivery services to ensure safety and convenience for customers.
Where is Papa Johns Pizza located in Denton, TX?
Papa Johns Pizza is located at 2520 W University Drive, Ste 1152, Denton, TX 76201.
How can I order online from Papa Johns Pizza in Denton?
You can order online for delivery or carryout directly through their website or mobile apps available on Apple App Store and Google Play Store.
What are some nearby places I can visit around Papa Johns Pizza in Denton?
Nearby places include GNC Live Well for vitamins and supplements, Denton Regional Medical Center for medical needs, and Sally Beauty for beauty products.
Are there dining options near Papa Johns Pizza in Denton if I want more variety?
Yes, there are several nearby restaurants such as Cowboy Chicken, Starwood Cafe, Dickey's Barbecue Pit, Freebirds World Burrito, and Panda Express that offer diverse dining choices.
Where can I find beauty and wellness services near Papa Johns Pizza in Denton?
Nearby beauty and wellness options include Serenity Nails & Spa, Deluxe Nails & Spa, The Joint Chiropractic, and Sport Clips Haircuts for various personal care needs.
Does Papa Johns Pizza in Denton have a social media presence or website for updates and deals?
Yes, they have active social media accounts like Facebook (PapaJohnsPizzaDentonTX866) and Instagram (@papajohns), and their website provides details about deals and specials.