On The Border Mexican Grill & Cantina

4.0
1814 reviews

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
2829 S Interstate 35 E, Denton, TX
76210, United States

Hours

Reviews

4.0
1,814 reviews
5 stars
892
4 stars
459
3 stars
211
2 stars
101
1 star
151

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being greasy, poorly prepared, or lacking flavor, while some praised specific dishes like tacos and enchiladas.

Service Experience

Service quality varied significantly; some customers highlighted excellent service from specific staff members, while others experienced long waits or poor service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding the dining area and bathrooms.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it uncomfortable or unwelcoming.

Management Response

Customers expressed dissatisfaction with management's handling of complaints, with some feeling ignored or inadequately addressed.
  • KW
    Krista Walton
    Nov 12, 2025
    3.0
    Lack of knowledge of menu at a chain restaurant is lazy. Unfortunately our server was just that - lazy and slow. Food was fine --- it's an acceptable low tier chain restaurant. Nothing outstanding to expect.
  • JW
    John Wright
    Nov 7, 2025
    5.0
    Great experience on a busy Friday evening. Our server Clay was beyond excellent and took great care of our family of 6 (which can be a headache by itself). We had no wait to be seated and our food was delivered before expected. 12 out of 10 for this location and our server Clay! Thank you!
  • MS
    Marsha Shields
    Oct 27, 2025
    4.0
    Loved the updated menu. The food was very good. Loved the flour tortillas and garlic butter that came with the fajitas.
  • JO
    Jené Oltmann
    Oct 23, 2025
    1.0
    Everything was full of grease. The breading on stuffed jalapeños looked double fried/old. My son's soft tacos were soggy and dripping from so much grease. He even pointed out that his rice and beans were greasy. Same for my daughter's quesadillas and french fries. The honey chipotle shrimp tacos had 3 small shrimp and the tortilla was super greasy. The only thing that gotten eaten was my chicken tortilla soup. My 9 year old said "mom this food horrible." Server was great but we won't be back.
  • MS
    michael smith
    Oct 13, 2025
    5.0
    Staff and waiter were great,

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations for your convenience.

What are the regular opening hours of On The Border Mexican Grill & Cantina?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.