Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Many customers reported issues with food being greasy, poorly prepared, or lacking flavor, while some praised specific dishes like tacos and enchiladas.
Service Experience
Service quality varied significantly; some customers highlighted excellent service from specific staff members, while others experienced long waits or poor service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly regarding the dining area and bathrooms.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it uncomfortable or unwelcoming.
Management Response
Customers expressed dissatisfaction with management's handling of complaints, with some feeling ignored or inadequately addressed.
KW
Krista Walton
Nov 12, 2025
3.0
Lack of knowledge of menu at a chain restaurant is lazy.
Unfortunately our server was just that - lazy and slow.
Food was fine --- it's an acceptable low tier chain restaurant. Nothing outstanding to expect.
JW
John Wright
Nov 7, 2025
5.0
Great experience on a busy Friday evening. Our server Clay was beyond excellent and took great care of our family of 6 (which can be a headache by itself). We had no wait to be seated and our food was delivered before expected. 12 out of 10 for this location and our server Clay! Thank you!
MS
Marsha Shields
Oct 27, 2025
4.0
Loved the updated menu. The food was very good. Loved the flour tortillas and garlic butter that came with the fajitas.
JO
Jené Oltmann
Oct 23, 2025
1.0
Everything was full of grease. The breading on stuffed jalapeños looked double fried/old. My son's soft tacos were soggy and dripping from so much grease. He even pointed out that his rice and beans were greasy. Same for my daughter's quesadillas and french fries. The honey chipotle shrimp tacos had 3 small shrimp and the tortilla was super greasy. The only thing that gotten eaten was my chicken tortilla soup. My 9 year old said "mom this food horrible."
Server was great but we won't be back.
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations for your convenience.
What are the regular opening hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is happy hour available at On The Border Mexican Grill & Cantina?
Happy hour is available Monday to Wednesday and Friday from 4:00 PM to 7:00 PM, and on Thursday from 4:00 PM to 10:00 PM. The restaurant is closed for happy hour on Saturday and Sunday.
What types of meals does On The Border Mexican Grill & Cantina serve?
They serve lunch, dinner, happy hour specials, and late-night meals.
What payment options are accepted at On The Border Mexican Grill & Cantina?
The restaurant accepts American Express, Visa, Mastercard, Discover, and cash payments.
What pickup and delivery services does On The Border Mexican Grill & Cantina offer?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is On The Border Mexican Grill & Cantina located?
It is located at 2829 S Interstate 35 E, Denton, TX 76210, United States.
Are there any hotels nearby where I can stay when visiting On The Border Mexican Grill & Cantina?
Yes, nearby hotels include Best Western Premier Crown Chase Inn & Suites, Hilton Garden Inn Denton, and Courtyard by Marriott Denton, offering convenient accommodation options.
What other dining options are close to On The Border Mexican Grill & Cantina?
Nearby dining options include Texas Roadhouse, Olive Garden, The Garden Grille and Bar, Red Lobster, and LongHorn Steakhouse, providing a variety of cuisines.
Are there any local points of interest near On The Border Mexican Grill & Cantina I might visit?
Yes, the University of North Texas is nearby, which can be a great place to explore before or after your meal.