Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Denton,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,158 reviews
5 stars
637
4 stars
233
3 stars
109
2 stars
56
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the chicken while others reported it being dry or overcooked.
Service Speed
Customers appreciated quick service, but there were complaints about slow order fulfillment and incorrect orders.
Cleanliness
Significant concerns about cleanliness, particularly in bathrooms and dining areas, with some customers noting dirty conditions.
Staff Attitude
Staff friendliness received positive feedback, but there were instances of poor customer service and unprofessional behavior.
Order Issues
Frequent complaints about incorrect orders and cancellations, particularly with delivery services.
- CCCorey6 days ago1.0I ordered a 3 piece leg and thigh with Mac and cheese and corn and got terrible food poisoning from this location. It was so bad I had to be taken to the emergency room. Be extremely cautious if you eat here.
- BRBrian RabeNov 14, 20254.0My wife ordered the chicken and it was amazing. I ordered a Queso Guacamole burrito and something about it was too spicy for me to finish. I like a little bit of heat, but that was too much.
- ASAmanda SandersNov 12, 20255.0Food is delicious!!
- DFDennis FreireNov 3, 20253.0Food was very bland. No flavor whatsoever.
- JNJa NdOct 30, 20255.0Quick service, friendly associates, delicious chicken.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours of El Pollo Loco in Denton, TX?
El Pollo Loco in Denton, TX is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I order online from El Pollo Loco?
Yes, you can place an order online through their menu at https://order.elpolloloco.com/menu/.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is Wi-Fi available at the El Pollo Loco location in Denton?
Yes, free Wi-Fi is available at this El Pollo Loco.
Does the Denton El Pollo Loco have a drive-through?
Yes, this location offers a drive-through service for convenient ordering.
Where is El Pollo Loco located in Denton?
El Pollo Loco is located at 2822 W University Dr, Denton, TX 76201.
What nearby attractions can I visit before or after dining at El Pollo Loco?
You can visit Denton, known for its arts, entertainment, and historical sites, which is close to El Pollo Loco.
Are there other dining options near El Pollo Loco in Denton?
Yes, nearby restaurants include Chili's Grill & Bar, Tamales Sabor a Mexico, Braum's ice cream shop, and It's Just Wings for wings lovers.
What transportation or amenities nearby can help me get to El Pollo Loco?
El Pollo Loco is near I35 North in Denton, a major transportation route, and close to other amenities like Verizon and gas stations such as RaceTrac and Chevron.