Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
748 reviews
5 stars
573
4 stars
51
3 stars
32
2 stars
32
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly individuals like Carter, Laura, and Caitlyn, consistently receive praise for their friendliness, helpfulness, and ability to create a positive experience for customers.
Speed of Service
While many customers appreciate the quick service, there are notable complaints about long wait times, especially during busy periods, indicating inconsistency in efficiency.
Drink Quality
Most customers enjoy the drinks, with specific favorites mentioned, but there are occasional reports of incorrect orders or drinks not meeting expectations.
Atmosphere
The overall atmosphere is described as friendly and upbeat, contributing to a positive customer experience, although some customers noted issues with the drive-thru layout.
Order Accuracy
There are mixed reviews regarding order accuracy, with some customers reporting issues with their drinks being made incorrectly or not as requested.
- JSJasiah SambranoNov 16, 20255.0Luke & Jack were amazing during my Dutch Bros. visit. Luke took my order, which is pretty complicated, with ease and read it back to me correctly! The kind young man, Jack, was at the window and when I tried my drink, he said he made it. It is the location in Denton that makes it the tastiest in my opinion. 10/10, I will come back.
- GBGary BrowerNov 15, 20251.0I'm used to long lines at coffee shops. The way this is set up is the dumbest way it can be. You have 2 lines with workers outside taking orders, this is great. Then it somehow converges those 2 lines into 1 where both lines have to merge to 1 to pickup their order from the drive through window. What's the point of having 2 lines with 2 workers if you just have to get it from the same window. Nobody is outside running orders to the other line like you would think. I was wondering why it took 20 minutes to get a coffee this morning until I saw this. Never going back until they fix this
- IIINov 15, 20251.0You will wait 30 minutes+ in line, every time. I don’t know what the purpose of people taking orders outside is. Each car at the window is there for atleast 5 minutes. Even the pickup window is awful- I ordered way ahead and still waited 20 minutes outside. The line is always out into the street.
- JPJerrod PickeringNov 15, 20251.0This places is a scam. You order thryv the app and set a time to be ready. You get there on time and then they tell you it will be 10 or 15 minutes more. I asked for a cancellation and refund and was told they couldn't do it and I would have to contact headquarters. You go their website and chat with hq and they told me I have to visit with the store. Well designed to make people give up and let Dutch Bros take my $7. Will not return
- VSVivianna SolisNov 8, 20255.0Brian Back was fantastic answering my questions with a great friendly attitude with the long lines on a Saturday afternoon. Love Denton and the warm vibes of great positive experiences, thank you Brian. GM of this Dutch please give praise and that raise for Brian because he is going above and beyond helping with coffee orders. It’s the little things in this world that makes a difference.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 2038 W University Dr., Denton, TX?
Dutch Bros Coffee at 2038 W University Dr. is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Does Dutch Bros Coffee offer caffeine-free drink options?
Yes, Dutch Bros Coffee offers caffeine-free drinks including Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. You can also order classic espresso drinks made with decaffeinated espresso.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for check acceptance.
Is there a rewards program or app for Dutch Bros Coffee?
Yes, Dutch Bros Coffee has an app available on the Apple App Store and Google Play where you can earn points for purchases and receive a free drink reward on your birthday.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery themselves, but some third-party businesses may provide delivery services. The best experience is to visit the location in person or use curbside pickup if available.
Can I customize my drink at Dutch Bros Coffee and place orders ahead of time?
Yes, you can customize your drink the way you like. You can also order ahead with customizations, but for particularly creative orders or cold pours, it's recommended to order at the shop directly.
Are there family-friendly menu options or kids' drinks at Dutch Bros Coffee?
Yes, Dutch Bros Coffee welcomes families and offers kids' drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What nearby dining options are close to Dutch Bros Coffee at 2038 W University Dr., Denton?
Nearby dining options include Wing Stop for fast food chicken, McAlister's Deli for sandwiches, Jersey Mike's Subs, Hauoli Poke Teppan for sushi and Hawaiian dishes, and Sharetea Denton for bubble tea and coffee beverages. These spots are convenient for grabbing a meal before or after visiting Dutch Bros Coffee.
What other nearby services might be useful when visiting Dutch Bros Coffee?
Close to Dutch Bros Coffee you'll find Goodwill for thrift shopping and community services, Grand Nail Spa Denton and Belleva Nails for beauty treatments, as well as medical services like North Texas Pediatric Dentistry & Orthodontics and Miracle-Ear Hearing Aid Center.
Are there automotive-related shops near Dutch Bros Coffee in Denton, TX?
Yes, nearby automotive services include Car Tunes for car stereo installation and window tinting, Rhino Linings for truck equipment, TRUXX Outfitters for auto parts, and Truxx for automotive repair and customization.