Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendliness and helpfulness of the staff, there were notable complaints about rude service and unprofessional behavior from some employees.
Wait Times
Numerous reviews highlighted long wait times, often exceeding 20 minutes, which frustrated customers and impacted their overall experience.
Drink Quality
Most customers enjoyed the drinks, noting their quality and variety, although there were isolated complaints about incorrect orders and drink preparation.
Drive-Thru Setup
The drive-thru layout received criticism for being confusing and inefficient, leading to longer wait times and customer frustration.
SV
sandy1501 vision
Jan 5, 2026
5.0
Went to Dutch Bros with a friend and coupons đ Ordered a medium vanilla and a large chocolate shake. The one cap guy took our order with a big smile and helped scan our coupons like a pro. Inside, the fitness guy made our shakes clearly powered by gains and good vibes đŞ Both did an awesome job. Thanks and Appreciate both of you for working late and making our night sweeter with tasty shakesâ¤ď¸
IB
ian butters
Jan 4, 2026
3.0
Love Dutch bros, but this specific location hasn't gotten my order right after 3 separate visits. 3 strikes, im out
SD
Soren Dorado
Jan 1, 2026
5.0
This Dutch Bros is one of the busiest, but also the friendliest, I have ever visited! I don't come by too often, but when I do, it's always such a pleasant experience. The staff are friendly and patient, especially Colby! (Hope I spelled that right!) Whether he's taking orders outside or at the window, he's always so much fun to chat with. :)
VV
Verity V
Dec 23, 2025
4.0
I enjoy their cold drinks, especially the energy drink varieties. The prices are on par with Starbucks, but they have a better selection of drinks if you're sick of the regular stuff you can find anywhere. I will say the service leaves a lot to be desired. The line is always long and the staff consists of a bunch of giggly teenagers. But honestly, what do you expect?
KS
Kylee Skwarek
Dec 22, 2025
1.0
Came to this Dutch Bros location today to get a drink. The lady taking orders was very rude and unprofessional. She went to the other line to continue taking orders and skipped over us when we had been waiting over 10 minutes. She comes to the vehicle after I had placed an order already and as we were pulling forward she starts throwing a fit saying we almost hit her with the vehicle. Mind you She was standing up on the sidewalk past the curb. We wouldve had to pop the curb and drive on the sidewalk to hit her. She ended up walking away and inside of the store with numerous cars still waiting for their orders to be taken. When pulling up to the window everyone was just socializing rather than working to get orders out. We just moved here and this will be our new local Dutch Bros but I think after this interaction we may be going to Starbucks instead. When we got our drinks the Rebel Freeze was blended in the blender was nasty and watered down from the ice used. From drinks to the service at this location was awful and Id rather drive cities away for my Dutch Bros rather than to come to this run down daycare.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
Weâd love to celebrate your birthday with you! Download the Dutch Bros⢠app to receive a free drink reward on your birthday! If you donât have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch FreezeÂŽ is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-HotsÂŽ, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops donât have phonesâwe'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we canât wait to celebrate with you!
Can I purchase Dutchwear apparel?
Weâve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means weâre stepping away from offering DutchWear to our customers. Youâll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
Weâre not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
Itâs easy! Collect 3 points for each dollar you spend at a shop, and thereâs no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and youâll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way youâd like!
Can I place my drink order over the phone?
We arenât able to take drink orders over the phone, but weâre excited to serve you! Donât let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 2038 W University Dr., Denton, TX?
Dutch Bros Coffee at 2038 W University Dr. is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Does Dutch Bros Coffee offer caffeine-free drink options?
Yes, Dutch Bros Coffee offers caffeine-free drinks including Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. You can also order classic espresso drinks made with decaffeinated espresso.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for check acceptance.
Is there a rewards program or app for Dutch Bros Coffee?
Yes, Dutch Bros Coffee has an app available on the Apple App Store and Google Play where you can earn points for purchases and receive a free drink reward on your birthday.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery themselves, but some third-party businesses may provide delivery services. The best experience is to visit the location in person or use curbside pickup if available.
Can I customize my drink at Dutch Bros Coffee and place orders ahead of time?
Yes, you can customize your drink the way you like. You can also order ahead with customizations, but for particularly creative orders or cold pours, it's recommended to order at the shop directly.
Are there family-friendly menu options or kids' drinks at Dutch Bros Coffee?
Yes, Dutch Bros Coffee welcomes families and offers kids' drinks such as Not-so-HotsÂŽ, Sparkling Sodas, Dutch Shakes, and Smoothies.
What nearby dining options are close to Dutch Bros Coffee at 2038 W University Dr., Denton?
Nearby dining options include Wing Stop for fast food chicken, McAlister's Deli for sandwiches, Jersey Mike's Subs, Hauoli Poke Teppan for sushi and Hawaiian dishes, and Sharetea Denton for bubble tea and coffee beverages. These spots are convenient for grabbing a meal before or after visiting Dutch Bros Coffee.
What other nearby services might be useful when visiting Dutch Bros Coffee?
Close to Dutch Bros Coffee you'll find Goodwill for thrift shopping and community services, Grand Nail Spa Denton and Belleva Nails for beauty treatments, as well as medical services like North Texas Pediatric Dentistry & Orthodontics and Miracle-Ear Hearing Aid Center.
Are there automotive-related shops near Dutch Bros Coffee in Denton, TX?
Yes, nearby automotive services include Car Tunes for car stereo installation and window tinting, Rhino Linings for truck equipment, TRUXX Outfitters for auto parts, and Truxx for automotive repair and customization.