Domino's Pizza

Reviews

• GL

  George Lopez

  Nov 14, 2025
  5.0
  I want to thank Hailey for going out of her way on November 14, 25 to get me a Purchased receipt for my order on November 13, the person who served me the night before didn't know what to do. She never hesitated to help me out with the situation. Thank you Hailey for taking the time to resolve this issue and make my happy 😊.
• JG

  Jia “JIJI” G.

  Nov 5, 2025
  1.0
  IDK who answered the phone at this time of night but she didn't say hello nor did she introduce HERSELF. Immediately answered in a nasty tone & literally said "one moment" before placing me on hold, & didn't take the time to find out the reason for my call. All I was trying to do was inform her that I was paying with a $60 gift card ... The app was giving me trouble, causing me to place the order TWICE. The first time I placed the order, I was able to do a 15% tip (out of a 40something dollar order).... HOWEVER on the second time I had to place the order due to the app issues... I wasn't given the option to enter a tip amount the second time around. SO, all I was trying to do is warn the driver that I absolutely plan on tipping (AGAIN my order was only 40something PURPOSELY because I have a $60 gift card SO I can tip for delivery service). I had even removed some items that I didn't necessarily need in order to have funds left over to tip. I understand IF she was busy (literally all she had to say). I'm a very friendly & understanding person. It was her tone & lack of customer service that did it for me. Everyone knows when working in customer service... You always answer in a warm tone & at least EXPLAIN the reason for the hold THEN if you place someone on a hold & it's not brief ... Then the least you can do is check in (during that hold) & apologize for that hold. Cause I was only calling for something SIMPLE. So the call really could've been over & done with . Can't even give you her name for this complaint... That's how terrible she greeted me. If it wasn't for me needing to feed my kids I would've canceled the whole order. UPDATE: I had to call again at 9:30 because the delivery driver accidentally took my Parmesan bites with him. This time a young gentleman answered & he was VERY friendly. He greeted me in a friendly manner, got my reason for the call. BRIEFLY placed me on hold to get a hold of Joaquin to bring my Parmesan bites. ***Joaquin only started 2 weeks ago & he was very friendly & I could tell that he's doing the best he can. ***
• VB

  Victoria Bell

  Sep 28, 2025
  1.0
  This place never gets the pizzas right. I make the same order weekly and they get it wrong about 70% of the time. It truly doesn’t make sense, read the order and do it right. I’ve called the manager and they act like I did something wrong even though this is almost a weekly issue. How do you get a Buffalo chicken pizza wrong every week? The manager acted like a child and kept huffing and puffing on the phone. Absolutely disrespectful and rude, I can’t believe he’s still a manager - he’s terrible.
• JE

  Jennifer E

  Sep 19, 2025
  1.0
  Be VERY careful ordering online from here. I ordered delivery and was charged twice, and still did not receive some of my items. Always double check your bank account. After recieving the incomplete order, I called and was told they would send the driver back out with the missing items. 30 minutes passed and no one came. So I called again, only to be placed on hold for an additional 5 minutes. I hung up and called back, which they answered immediately (shocker). She said she voided one of my transactions and since no one could get ahold of the driver, I just offered to come pick it up (this is about the point where I regretted tipping the first time). So at this point, I ordered delivery well over an hour ago. By this time, I had to go to the store to pick up anyway and basically paid the delivery fee for no reason. As it stands, I’m out $50+ (double what I expected to pay) and they said they could not give me a return receipt for the supposedly voided transaction. Time will tell if I get my money back, and if I do, I’ll add a star to my rating. But because I had to go to the store myself AFTER ordering delivery, nothing could make the experience worth more than that. I did misplace one item, and the other item I did received after driving myself there and picking it up at the store. So after it was all said and done, I did get a complete order. But the amount of time and effort I had to go through for that was not worth it. And on top of everything else, I will have to reheat everything because at the end of the journey, 2 hours later, everything is of course ice cold. Incredibly disappointing experience, but I do appreciate the $15 coupon they offered for next time at least.
• BB

  Bugs Babi

  Sep 7, 2025
  1.0
  Pizza was completely burnt when I went to go pick it up and they had skimped on the pasta. Not even half full of noodles. A joke. Don’t come to this location unless you wanted to be disappointed.

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