Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- DeliveryAvailable
- TakeoutAvailable
- VegetarianNot available
Location
Hours
Reviews
3.4
1,037 reviews
5 stars
384
4 stars
207
3 stars
130
2 stars
73
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, with some experiencing delays of over 30 minutes.
Food Quality
While some customers praised the food, many noted issues such as incorrect orders, overcooked items, and inconsistent preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, indicating a need for better maintenance.
Staff Attitude
Numerous reviews mentioned unprofessional behavior from staff, including rudeness and lack of urgency, contributing to a negative customer experience.
- ASangela serrato3 days ago1.0Food took 28 mins what the hell is goijg on here sorry excusses for workers are air pods were in 15 mins to get my drink and the young man was so disrespectful i asked him i meed to get to work he told me i cant refund And we are trying our best but he just walking around on his phone on ft with prolly his girl. I really hope they shut this one down. They dont keep this place up. You can go to Texas Road house eat a full meal and still this dairy queen wont even be half way done with your food. Who ever owns this dairy queen or runs it im sorry that you have a terrible restaurant. I would drive 1,000 miles to a different dairy queen then eat here.
- SJSean JordanJan 3, 20262.0We've been going here for years it's always been alright/ decent service most the time everyone is cool no big deal. The food is hot and good dairy queen. Nothing special usually to be as expected. However as of late there has been terrible service from one individual gentleman. My wife has experienced his "were closed" when it was 30 min before the close. To the "what do you want" greeting. Tonight I experienced the "yeah" greeting and literally no customer service at the window. I got the price when the window open, and the I'll be back after he got the card. No words of anything else. No napkins no manners no nothing. Mind you I'm the "hey how's it going" "here ya go bud" and "Thank you sir" guy. I've been retail and food industry I get it so I give it back. I understand the job but damnit you sucked the life out of coming and was negative enough times that a review was the result.
- MSMckenzie ShrumNov 16, 20251.0This place needs to be studied. There’s gotta be a story that explains how bad it is
- KSKim ShepardOct 23, 20251.0Went by at 9:50 pm and was told the kitchen was closed. We said that was fine we wanted ice cream. They then turned the menu board off while we were ordering. Finally told cones only. Just very rude and we know it was close to closing but didn’t deserve that.
- EHElizabeth HazbounOct 6, 20255.0This is hands down my favorite DQ. My blizzard is perfection every time and the service is superb!
Frequently Asked Questions About Dairy Queen
What is the address of this Dairy Queen?
The Dairy Queen is located at 209 North Loop 288, Denton, TX 76201, USA.
What are the regular operating hours of this Dairy Queen?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sunday.
Does this Dairy Queen offer delivery and takeout options?
Yes, this Dairy Queen offers both delivery and takeout services.
Is there wheelchair accessible parking available at this Dairy Queen?
Yes, this Dairy Queen has wheelchair accessible parking available.
Does this Dairy Queen serve vegetarian dishes or alcohol?
No, this Dairy Queen does not serve vegetarian dishes or alcohol.
Where can I place an order online for this Dairy Queen?
You can place an order online at https://www.dairyqueen.com/en-us/order/pickup/n/14016/.
What nearby food options are available close to this Dairy Queen?
Nearby dining options include Sonic Drive-In (fast food and burgers), El Taco Rico (Tex-Mex and Mexican restaurant), and A J Donuts (bakery and coffee shop).
Are there any nearby attractions or accommodations near this Dairy Queen?
Yes, The Roxton Apartments, a local hotel and landmark, is located nearby, making it convenient for visitors to stay close to this Dairy Queen.
What community services or organizations are close to this Dairy Queen?
Nearby community organizations include Serve Denton, Direction613 (child protection services), Denton Affordable Housing Corporation, and Big Brothers Big Sisters of Denton County.
Where can I find car care services near this Dairy Queen?
Loop 288 Carwash and O'Reilly Auto Parts are nearby for car cleaning and automotive parts needs.