Dairy Queen

3.4
1033 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • VegetarianNot available

Location

Dairy Queen
209 North Loop 288, Denton, TX
76201, United States

Hours

Reviews

3.4
1,033 reviews
5 stars
383
4 stars
205
3 stars
130
2 stars
72
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, with some experiencing delays of over an hour.

Food Quality

While many enjoyed the ice cream and some food items, there were numerous complaints about incorrect orders, overcooked food, and unsatisfactory preparation.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, indicating a need for better maintenance.

Staff Attitude

Multiple customers noted unprofessional behavior from staff, including rudeness and lack of urgency, which negatively impacted their experience.

Location Condition

The physical condition of the restaurant was criticized, with many suggesting it needs renovations and updates to improve the overall dining experience.
  • MS
    Mckenzie Shrum
    Nov 16, 2025
    1.0
    This place needs to be studied. There’s gotta be a story that explains how bad it is
  • KS
    Kim Shepard
    Oct 23, 2025
    1.0
    Went by at 9:50 pm and was told the kitchen was closed. We said that was fine we wanted ice cream. They then turned the menu board off while we were ordering. Finally told cones only. Just very rude and we know it was close to closing but didn’t deserve that.
  • EH
    Elizabeth Hazboun
    Oct 6, 2025
    5.0
    This is hands down my favorite DQ. My blizzard is perfection every time and the service is superb!
  • EC
    Elora Castillo
    Sep 28, 2025
    1.0
    Waited almost an hour for them to tell us that the ice cream machine was broken and the lady who knows how to fix it was 20 minutes away and they didn’t know how to process a refund. Wasn’t going to wait so I’m out $14. Extremely annoyed, instead of making us wait and charging us they should’ve just said the machine was broken.
  • LG
    Leticia “Letty” Gonzalez
    Sep 9, 2025
    5.0
    Very friendly gentleman took our order at the drive thru and fixed our Delicious blizzards. We order three large orders of fries but thought the large would be like a large at McDonald's. Well this bag was very heavy and each order of fries could be enough for at least 3 people. My two grandchildren and myself were Very Much satisfied/happy with our small blizzards and were so full. The fries were delicious and fresh but we only were able to eat 1 order of fries. A lot of leftovers for the next day😋 Would definitely return and recommend.

Frequently Asked Questions About Dairy Queen

What is the address of this Dairy Queen?

The Dairy Queen is located at 209 North Loop 288, Denton, TX 76201, USA.

What are the regular operating hours of this Dairy Queen?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sunday.