Chipotle Mexican Grill

3.8
521 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle UNT Fry St. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1224 W Hickory St, Denton, TX
76201, United States

Hours

Reviews

3.8
521 reviews
5 stars
262
4 stars
110
3 stars
30
2 stars
24
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and dismissive.

Food Quality

Food quality is inconsistent, with reports of stale ingredients, incorrect orders, and issues with cleanliness, including foreign objects found in food.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, describing them as stingy or inadequate for the price paid.

Availability of Items

Frequent complaints about the restaurant being out of key menu items, especially during peak hours, leading to frustration among customers.

Overall Experience

While some customers have had positive experiences, many reviews indicate a decline in quality and service, leading to disappointment and reluctance to return.
  • BS
    brian salad
    3 days ago
    1.0
    time and time again this chipotle has disappointed me but i let it slide. first, the portion they give: the rice, in total, fills only about half the bowl. there are literal spots on the bowl where rice doesn’t cover at all. nothing like chipotle should be. by the end of the bowl, the food doesn’t even go over the edge of the bowl, what’s the point in having a lid that curves up if it’s just empty space? secondly, and most disappointing, is their quality. once when i went the steak was hard and dry, and when i went a few days ago, the chicken was completely burnt. completely black on one side and inedible. not to mention they were missing lettuce a while ago too. truly disappointing.
  • MM
    Mariah
    6 days ago
    1.0
    Got two kids meals with white rice and first they were super stingy with the portions. Second the rice was severely undercooked. It literally crunched in my mouth. Then I went to ask for at least a new thing for each of the kids meal and they gave me a small cup of the other rice which was not enough to fill both of those kids meals. I am very disappointed in the attitude and the food given to me.
  • JB
    Jackie Below
    Nov 1, 2025
    4.0
    Food was good. The restaurant was clean and the atmosphere was college kid vibes but not in a bad way. I ordered a burrito (something I never do 🙄.) It was ok, I asked for fresh veggies and the server kindly obliged letting me know that it would take about 5 minutes to prepare. I didn't mind the wait. I really appreciated that too. All in all, I would go back. I will stick to my burrito bowl though.
  • AA
    AJ
    Oct 23, 2025
    5.0
    I picked up a Togo order, the staff was amazing and helped me so much. I will say as a disabled person I didn’t expect a college student to let a door slam in my face on the way in but that’s not on Chipotle. They did their job.
  • AA
    A
    Oct 14, 2025
    1.0
    paid $2.65 for guacamole on my bowl just for them to give me the stingiest scoop ever. its not coming out your paycheck AND the manager wasn't even watching so stop being stingy

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located at UNT Fry St.?

Chipotle Mexican Grill is located at 1224 W Hickory St, Denton, TX 76201, on the UNT Campus.

What are the operating hours of Chipotle Mexican Grill at UNT Fry St.?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.