Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle UNT Fry St. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
530 reviews
5 stars
265
4 stars
110
3 stars
31
2 stars
24
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as burnt meat, undercooked rice, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff behavior and dismissive attitudes towards customer concerns.
Portion Sizes
Numerous customers expressed dissatisfaction with small portion sizes, feeling that they were being shortchanged on their meals.
Cleanliness and Availability
Several reviews mentioned cleanliness issues and frequent shortages of menu items, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences with food freshness.
- TWTrae WolfeDec 12, 20255.0I used to eat Chipotle regularly, but the quality has really gone down hill. This location though made the best burrito I have had from a Chipotle in easily a decade. When I eat Chipotle going forward I will order from this location.
- MNmeow NadeauDec 2, 20251.0I have been eating at this Chipotle since 2022 and I had never had an issue till Memphis started working there. Terrible service, verbally condescending and other times down right rude for no reason. On the 25th of November he and this girl with way too much eyeliner were literally laughing and talking about me and my friends for NO REASON. He was not subtle about it and it hurt my feelings especially considering I was going there for my bday dinner. Never in my life had I ever seen service staff act like that and it will stop us from ever returning to that particular store. Better off going to Cava….
- OMOrlando MosqueraNov 29, 20251.0I can’t believe a cow died to make that soggy diaper I bit into, the audacity to call that thing a burrito is beyond me 10/10 would come again
- RGrikeeth ginneNov 23, 20251.0I usually like Chipotle, but this time, it was disappointing because of cross contamination. I ordered 2 bowls, 1 for my friend who does not eat meat at all, and 1 for me where I asked for only chicken. Both bowls still had 1 or 2 pieces of beef mixed in. What worries me more is that a friend had the same issue here before and told me about it, and now it happened to us too, so it feels like a pattern. This is not a small mistake for people with dietary, religious, or personal food limits. I hope the team is more careful with ingredient separation and utensils. I want to keep coming back, but only if I can trust my order is handled correctly.
- BSbrian saladNov 21, 20251.0time and time again this chipotle has disappointed me but i let it slide. first, the portion they give: the rice, in total, fills only about half the bowl. there are literal spots on the bowl where rice doesn’t cover at all. nothing like chipotle should be. by the end of the bowl, the food doesn’t even go over the edge of the bowl, what’s the point in having a lid that curves up if it’s just empty space? secondly, and most disappointing, is their quality. once when i went the steak was hard and dry, and when i went a few days ago, the chicken was completely burnt. completely black on one side and inedible. not to mention they were missing lettuce a while ago too. truly disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located at UNT Fry St.?
Chipotle Mexican Grill is located at 1224 W Hickory St, Denton, TX 76201, on the UNT Campus.
What are the operating hours of Chipotle Mexican Grill at UNT Fry St.?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Does Chipotle at UNT Fry St. offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services.
How can I order food online from Chipotle UNT Fry St.?
You can order online through Chipotle's website at https://order.chipotle.com/ or via their mobile app.
What type of food does Chipotle UNT Fry St. specialize in?
They offer customizable Mexican fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill at UNT Fry St.?
You can call them at +1 940-808-1073 or email tx.1902.UNTFry@chipotle.com.
Are credit cards accepted at Chipotle UNT Fry St.?
Yes, Chipotle accepts credit cards, gift cards, and offers online ordering and delivery payment options.
What nearby dining options are available around Chipotle UNT Fry St.?
Nearby dining options include D.P. Dough Denton (American/barbecue), Potbelly Sandwich Shop, Insomnia Cookies (desserts), Cool Beans (bar/pub), Crooked Crust Pizza (Italian), and more, offering a wide variety of cuisines.
What nearby spots can I visit at UNT Campus before or after dining at Chipotle?
You can visit nearby places such as U Centre at Fry Street, a landmark and accommodation, or enjoy local bars and pubs like Campus Pub, Riprocks Bar and Grill, and The Hydeout for drinks and entertainment.
Are there any convenient parking or transportation options near Chipotle UNT Fry St.?
Yes, the Fry Street Parking Lot nearby provides parking options, and many local bars, eateries, and shops around the UNT Campus make it accessible for visitors.