Chipotle Denton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and cold meat.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions and food debris in the preparation area.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer concerns.
Inconsistency
The quality of food and service varied significantly, with some customers having good experiences while others faced numerous issues.
Health Concerns
Several customers expressed concerns about food safety, including reports of food poisoning and sightings of pests.
DC
Dylan Curtis
2 days ago
1.0
That was one of the worst food experiences I’ve ever had. The second girl on the line got almost upset at me because I didn’t answer her question of fajita veggies or queso. A bunch of robots. Poor attitude and I had to ask twice for my drink cup. Guy working the register had to be a dei hire. They gave me way too much change because they didn’t put 1’s in the register. I just got home and there’s like 8 chips in my bag for chips and guacamole. I’ve never regretted getting food before but this is a first. The burrito is fine, way too much lettuce and it came undone.
KG
Kameron George
Nov 17, 2025
2.0
went in to pick up my online order but was blown off by staff upon arrival then asked again after it was supposed to be done 20 minutes before they then said someone took it after blowing us off and making us wait
CP
C P
Nov 17, 2025
5.0
Good food and service typical Chipotle waiting to order.
PP
Pic Pow
Nov 2, 2025
5.0
Loved the Boorito celebration for Halloween. Great reason to stop by my local Chipotle!
PS
Paulina Sanchez
Nov 1, 2025
3.0
They forgot the cheese in my bowl on my pickup order 😭 They also forgot my queso dip on my last pickup order