Chipotle Mexican Grill

3.3
945 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Rayzor Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2735 W University Dr, Denton, TX
76201, United States

Hours

Reviews

3.3
945 reviews
5 stars
363
4 stars
163
3 stars
90
2 stars
70
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and long wait times.

Food Quality

Customers frequently reported issues with food freshness, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Multiple reviews mentioned unclean dining areas and food preparation spaces, contributing to a negative dining experience.

Ingredient Availability

Many customers expressed frustration over the restaurant being out of key ingredients, impacting their meal choices.

Inconsistency

There were mixed reviews regarding food quality and service, with some customers experiencing good service while others faced significant issues.
  • DM
    David Mitchell
    6 days ago
    5.0
    Excellent environment with great service and good food. After trying three restaurants in Denton for chicken fried steak, I finally found the best here at Cotton Patch. Presley was my waitress and she was outstanding. I’ll definitely be back!
  • WJ
    William Jackson
    Nov 17, 2025
    2.0
    I don't know whether management has changed but the last few times I've been up here they're either out of queso or out of steak or out of this or out of that towards end of the night and the employees that are working back there think it's a joke I've been coming to this particular Chipotle for 3 years now have notices over the last couple of months it doesn't seem to be as well kept or the food kept as fresh as it used to if there's been a management change maybe we should look into the management if not maybe the management needs to start looking at the night shift more
  • BT
    bryan tiffany
    Nov 15, 2025
    1.0
    Absolute garbage! Put the next persons food on my bill but I had already paid and told them not to worry about it. 3 million chip backs already made up and they all were like chewing on gummy bears and wanted to give a hard time about a refund! Place is nasty as hell also...NEVER AGAIN! Wipe your damn tables!
  • RF
    RAYMOND FAWKS
    Nov 15, 2025
    3.0
    My burrito was so runny it hard to eat. It had been awhile since we've been here but was very disappointed.
  • NN
    nhannnah
    Oct 22, 2025
    1.0
    sorriest chipotle i’ve ever been too. wasn’t even busy and the grown employees were so rude…I understand you’re miserable being grown working fast food but don’t take it out on me. happens every time we come here, there’s always an issue. almost always out of something or the meat is raw or the employees hate their life and want to take it out on the customers. anyways, someone needs to get new management or the manager needs to pay more attention to how their employees treat customers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Rayzor Ranch offer?

Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine items such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill at 2735 W University Dr, Denton?

The restaurant is open daily from 10:45 AM to 11:00 PM.