Taco Bell

Reviews

• JS

  Justin Smith

  4 days ago
  1.0
  Horrible customer service. Went through the drive thru at 10:55 Monday March 9th 2026 no one would answer box so I went to the first window the guy opened the window and told me he could not take my order I showed him my cash, and asked what is your name employee was wearing a black taco bell shirt with no name tag he asked me why and I told him because I want to leave a bad review with your name for not taking my order I am a paying customer the hours of service says they close at 2 am he still then refused to give me my order because I had to walk due to driving a semi truck. Update made me wait to ask someone to order this meal for me that has a car but talked to me through a window this guy is pathetic and should be fired
• MC

  Mary Cantrell

  Mar 4, 2026
  3.0
  I ordered like $50 worth of tacos. A bunch of bean and cheese burritos which I asked for extra cheese extra red sauce. I didn't get neither. The Doritos locos tacos I asked for no lettuce I did get that. Lettuce. But I went back up there immediately and they did replace those tacos now came back to eat my bean and cheese burritos and they were so dry without the extra sauce and extra cheese bummer 😕. Did call corporate hope to hear from them what's a coupon or something we did eat the beans and cheese burritos those were for my daughter so they can have something to eat before they went to work that night..
• HN

  Hayley Nita

  Feb 25, 2026
  5.0
  I have to say this is my favorite Taco Bell. The portions are great and Chad is an absolutely stellar worker. He really makes the experience every time. He's engaging with the customers and is always on top of pushing limited and popular items. I keep coming to this specific location bc of Chad's service and the consistency in stellar food (no smaller portions but correct and filling portions, no mistakes in my orders such as lettuce when I say no lettuce, etc). So, if you're Chad's boss, give him a raise he is the one bringing customers in consistently. I make the trip out from Durant just to enjoy the location here (and Durant has a location! Lol but this place is better).
• HS

  Hope Smith

  Feb 23, 2026
  1.0
  The night manager had a very stinky attitude with us at the drive thru window for no reason. We pull up to get our online order.. he rudely approached us with rude comments because we didn’t go to the speaker first. You should not work in the food industry if you don’t know how to talk to your customers. We did not know to go to the speaker first. Y’all would have gotten 5 stars if it wasn’t for the poor customer service. I feel bad for the workers there. We could only imagine what they are dealing with from management.
• SS

  Shhs Shhdsg

  Feb 12, 2026
  5.0
  I love it! I'm getting taco bell again. It was fast, the food tast so good!