McDonald's

3.8
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1305 Center, Deer Park, TX
77536, United States

Hours

Reviews

3.8
1,167 reviews
5 stars
499
4 stars
258
3 stars
182
2 stars
81
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, particularly during busy hours.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Food Quality

Several customers complained about food quality issues, including incorrect orders and unsatisfactory food preparation.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences amidst the negative feedback.

Cleanliness Issues

Multiple reviews mentioned cleanliness problems, including dirty tables and unsanitary conditions.
  • DD
    Donna
    4 days ago
    1.0
    I made an online order and went at 4:20 am to pick it up with my son and drove to the window and spoke to Donald the manager on duty he explained they have to cancel my order because they don’t have hot chocolate which I told him it doesn’t allow me to I handed my phone to him which he canceled it on my phone I didn’t give him permission to do so horrible service I will be contacting corporate
  • CM
    CESARIO MARTINEZ
    6 days ago
    1.0
    What happened today with my son is unacceptable. My son walked into McDonald’s the way millions of children do every day — with his own money, to buy his own meal. He gave that money to the employee, who willingly accepted it and loaded it onto a McDonald’s card. Only after taking his money did the employee ask if he was 18. When my son said no, he was told he could not be served and was forced to leave — without his money, without food, and without any way to recover what he had just paid. Let that sink in. A business that brands itself as “a place for families” and “for kids” took money from a child, refused him service, and kept his funds on a non-refundable card. That is not policy. That is not logic. That is not integrity. That is failure. If a child is “not allowed” to be served, then the money should never be accepted in the first place. You do not take from a child what you refuse to give back. You do not profit from confusion. And you certainly do not teach a young person that this is how the world should treat them. What kind of company builds its identity around children, then turns one away after taking his money? This is not just poor customer service. This is a lesson in trust — and today, that trust was broken.
  • ES
    ernest Soliz
    Jan 4, 2026
    1.0
    No sense of urgency very forgetful I get it
  • CM
    Carlton Miller
    Jan 3, 2026
    4.0
    Always a good experience. Service can be slow during busy hours.
  • JR
    Jessica Rosenberger
    Dec 11, 2025
    1.0
    Went with my husband and my daughter and granddaughter for lunch. I had ordered Big Mac sauce on the side for my sandwich. Other than that it was dry. They forgot to give me my Big Mac sauce so I stood at the counter and got looked at by all the employees. But nobody decided to approach me until everybody was done eating at my party. So I asked for a refund. Afterwards I went doordashing and lo and behold, I got to pick up for there. When I returned, The manager had been on duty talking crap to the manager that had just came on duty about the situation in and once again I was ignored even though I was there trying to pick up a doordash order. Very poor service

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 4:00 AM to 3:59 AM with options including curbside pickup, delivery, same day delivery, and no-contact delivery.