Numerous customers reported extremely slow service, particularly in the drive-thru and for online orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of modifications.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers praised the taste and freshness of the sandwiches, others complained about inconsistencies in portion sizes and quality.
VS
Vanessa Stephens
Jan 29, 2026
1.0
Took over 40 minutes to get my order I did online. Guy making sandwiches was moving at a snails pace. People standing in the back not doing anything. More worried about drive thru. Wasn't paying attention to any of the online orders. Going to tell me sorry for the wait. Freaky slow is more like it!! I let corporate know and will be getting my money back!!
RP
Robert Polley
Jan 6, 2026
1.0
Cant even make a basic sandwich..
meat/cheese/bread isnt that hard. thus was after the lady that ran it up told the guy again , what does he do EVERY INGREDIENT ON THE TABLE, and calls it out meat cheese bread . for me to unwrap go NOPE. I just left and went to Jersey Mike's atkeast they got it right.
AT
Alex N Torres
Jan 5, 2026
2.0
Had online order and it was not ready on the online order shelf to pick it up. After a while I asked and then the big pudgey guy with glasses caught a rude attitude.
GR
GINA Romero
Oct 19, 2025
5.0
Excellent food and service, employees are super nice and attentive
JS
Jakob Stephens
Oct 19, 2025
2.0
Used to love Jimmy John’s don’t know what happened to this location. Everytime I get a Mobil order and show up 20 mins later they haven’t even started the food they wait for me to walk in. What’s the point of ordering Mobil then. On top of all of that I got sick from a chicken wrap the chicken was mad stinky. Haven’t gone back since getting sick.
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