Chipotle San Jacinto Houston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food freshness, portion sizes, and overall quality, with many feeling that the food was not worth the price.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and counters.
Inconsistency
There were complaints about inconsistent portion sizes and availability of menu items, leading to customer dissatisfaction.
Staff Attitude
Several customers noted that staff appeared unmotivated or unfriendly, impacting the overall dining experience.
LF
Lauren Fox
3 days ago
2.0
This is sad to me… because I LOVE CHIPOTLE!!! I ordered a bowl to go and I was so excited to try the new carne asada… the beef was overcooked and dried out so much so that I wasn’t able to chew it and I had to pick it out. The staff was super friendly so that’s a plus.
JF
Josh Flores
Nov 9, 2025
1.0
There is clear leadership problem at this Chipotle. It has never not been terrible. DO NOT go here, go to another one.
JJ
Jay bee (JayHefner)
Nov 7, 2025
1.0
Don’t waste your time coming here. They don’t even give you a full scoop of protein. Then when you say something they ask if you want extra. And give you two half scoops and charge you for two. Then when they go to get the vegetables they give you a huge scoop. I literally had 12 small pieces of chicken in my bowl. 10 out of 10 would not recommend.
DF
Damion Freeman
Nov 1, 2025
2.0
I've never been to a Chipotle, and will never be back because of this one, 15$ for a bowl that wasn't even half filled. Barely any food in it. Plus when I asked questions on what was what cause they dont have a sign or anything telling you whats in each container they asked me "what do you mean" and all I said was "what kind of beans do yall have. Like you work here not me. Definitely will never go to another one. Food is weird too, tasted like it was 2 days old
JS
Jakob Stephens
Oct 19, 2025
3.0
The new people they have working here always messing my stuff up. Food is good but it was better in the past.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in San Jacinto Houston?
Chipotle Mexican Grill is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 8035 Spencer Hwy, Deer Park, TX?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Deer Park use sustainable and humane ingredient sourcing?
Yes, they prioritize 'Food with Integrity' principles by sourcing ingredients from farms with humane and sustainable practices.
Are credit cards accepted at Chipotle Mexican Grill San Jacinto Houston?
Yes, credit cards are accepted for payment.
Is Chipotle Mexican Grill in Deer Park welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit along with Chipotle Mexican Grill in Deer Park?
Nearby restaurants include Pappa Geno's (American, fast food), Otsuka Ramen & Bar (Japanese, bar), I Heart Mac & Cheese (American restaurant), Jimmy John's (sandwich shop), and Smashburger (burger restaurant).
Are there nearby places where I can relax or shop after dining at Chipotle Mexican Grill in San Jacinto Houston?
Yes, you can visit the Goodwill Donation Center on Spencer Hwy for shopping, or enjoy a massage at Health Massage spa nearby.
Is there a convenient coffee shop near Chipotle Mexican Grill for grabbing a drink?
Yes, Starbucks locations are nearby where you can enjoy coffee and other beverages.