Chipotle San Jacinto Houston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, including rude staff and long wait times for orders.
Food Quality
Customers frequently reported issues with food quality, including burnt items, stale ingredients, and inconsistent portion sizes.
Cleanliness
Many reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.
Availability of Items
Several customers noted that the restaurant was often out of key ingredients, impacting their dining experience.
JN
Jennifer Niess-Michie
2 days ago
2.0
My husband and I visited this location 45 min before they closed. I ordered a salad bowl and was asked “what else” after every item. I said I wanted a little bit of queso and he drenched my whole bowl. All of the containers were empty or almost empty with the exception of the corn. When he finished making the bowl he threw the bowl down to the cashier. My husband asked for a small amount of beans and he put a full scoop and then some.
The couple that came into the restaurant after us left without ordering anything.
We will not be visiting this location in the future.
I didn’t notice but my husband said he had a earbud in his ear the whole time.
VP
Veronica Vallejo Perez
Dec 26, 2025
1.0
This was my second time visiting this location, and unfortunately it confirmed my first experience. The first time, I received very poor service from a rude young lady. After a few months, I decided to give it another chance since it’s closer to home and I didn’t feel like making a longer drive.
The restaurant was completely empty, which should have been a sign. The food quality was very disappointing—the meat and beans were dry and looked like they had been sitting out for a while. The chicken was burnt and cold. On top of that, the fountain drink was out, and the trash cans were filled to the top.Overall, this location lacks both good service and food quality. I will not be returning and would rather drive the extra mile for better service and better quality food.
DM
Deysi Maravilla
Dec 15, 2025
1.0
I placed a mobile order and my food was clearly burnt. When I brought it back the chef said it’s because of how dirty the grill is… I requested that he clean the grill and remake my food, the employee instantly started being rude to me, another employee even told him to just remake it for me. He yelled ““I’m not remaking her anything! You can do it!”” and left to the back.
I didn’t get a refund or go it remade. I was very disappointed and don’t recommend this location!
BT
Butterfly Tx
Dec 15, 2025
2.0
Be careful..look through your food..
1. Found something in my queso that I couldn’t identify.
2. Found a huge patch of avocado skin in my guacamole.
3. Found a bunch of salt stuck on half of my tortilla chips.
I didn’t want to make the employees feel ashamed, they do their best, so I’ll just leave this comment here as a caution to you all.
DC
Dennis Clark
Dec 8, 2025
2.0
This location is always out of something or more. The ice machine/soda machine might work sometimes. Skip it and go to another place. Just left had no ice, no lettuce, no grilled vegetables.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in San Jacinto Houston?
Chipotle Mexican Grill is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 8035 Spencer Hwy, Deer Park, TX?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Deer Park use sustainable and humane ingredient sourcing?
Yes, they prioritize 'Food with Integrity' principles by sourcing ingredients from farms with humane and sustainable practices.
Are credit cards accepted at Chipotle Mexican Grill San Jacinto Houston?
Yes, credit cards are accepted for payment.
Is Chipotle Mexican Grill in Deer Park welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit along with Chipotle Mexican Grill in Deer Park?
Nearby restaurants include Pappa Geno's (American, fast food), Otsuka Ramen & Bar (Japanese, bar), I Heart Mac & Cheese (American restaurant), Jimmy John's (sandwich shop), and Smashburger (burger restaurant).
Are there nearby places where I can relax or shop after dining at Chipotle Mexican Grill in San Jacinto Houston?
Yes, you can visit the Goodwill Donation Center on Spencer Hwy for shopping, or enjoy a massage at Health Massage spa nearby.
Is there a convenient coffee shop near Chipotle Mexican Grill for grabbing a drink?
Yes, Starbucks locations are nearby where you can enjoy coffee and other beverages.