Brand Certified
Whataburger
4.2(2165 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
500 S HIGHWAY 287, DECATUR, TX
76234, United States
Certified by Whataburger • Mar 01, 2026
(940) 627-9229
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.2
2,165 reviews
5 stars
1,223
4 stars
468
3 stars
201
2 stars
85
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude interactions with staff, particularly with management.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the consistency of their meals.
Positive Staff Interactions
Despite service issues, some customers highlighted friendly and helpful staff members who went above and beyond to assist.
Cleanliness Concerns
Several reviews pointed out the need for better cleanliness in the restaurant, particularly in restrooms and food preparation areas.
- ASAndy Soto5 days ago1.0Me and my boyfriend had a interesting situation this cashier named Melyssa took our order and as my boyfriend was ordering she kept interrupting and saying the order wrong and almost charged us double for the #1 original Whataburger he wanted the sandwich plain with cheese and they gave us it with mustard...as we pulled up to pay the cashier was on her phone not paying attention... This kind of service is not good,and this cashier needs to pay better attention and not be on there phone we had to repeat ourselves 2 times and still she made a mistake on our order. As soon as we left the drive thru we called the manager to let them know..
- MLMaryan LeDayFeb 20, 20262.0For the amount of people diningin, the burgers were cold and fries were warm Food sat because I ordered mayo and mustard on the side This use to be our go to stop for food Not anymore
- EFEvelyn-sue FordFeb 14, 20265.0this Whataburger treats you like family!! food is always phenomenal and if it isn’t, they do what they can to make it right. its absolutely pouring rain today and the curb-runner still brought us our food quickly and efficiently. can be a little crowded since its a small building, but other than that, im beyond impressed!!
- JRJ. Bob RoloFeb 13, 20265.0What a wonderful surprise. I loved that my salad was filled with so many tasty bits. Hot chicken with bacon. Truthfully, I ate at Texas Roadhouse several evenings ago. I enjoyed your salad more at fraction of the price. Well done Whataburger!
- KTKatherine ThomasFeb 7, 20261.0This restaurant was in need of a deep clean. It was pretty nasty in the 1 available restroom. I would prefer to squat outside in the ice and snow. Was eating my burger and watching the crew perform their duties, when my Aunt and I realized everyone was wearing glove to prepare food and picking up trash throwing it in trash can, and touching everything with no change of gloves or washing of hands. No tell what was being spread around all over the food. I wouldn't go there again.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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