Whataburger

4.2
2142 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
500 S HIGHWAY 287, DECATUR, TX
76234, United States

Hours

Reviews

4.2
2,098 reviews
5 stars
1,211
4 stars
463
3 stars
199
2 stars
83
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, particularly a manager who displayed a negative attitude.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

While many praised the food, there were consistent reports of cold or poorly assembled meals.

Wait Times

Customers experienced long wait times for food, both in-store and at the drive-thru.

Positive Staff Interactions

Some employees received commendations for their friendly service, particularly during busy hours.
  • RA
    Ryan Argo
    Jan 3, 2026
    1.0
    Poorly ran and very slow.
  • DH
    derrick howard
    Dec 12, 2025
    1.0
    App does work for androids anymore so I tried to use my rewards point thru the whataburger website only to be told this location wasn't accepting online orders at the time so I went instore and tried explaining the situation to the female Hispanic manager but she had the worst attitude and refused to help in anyway and walked off like she was mad at the world and didn't want to be at work so in short I'll never order from this location again if I do it's only because the front line workers were amazing and super helpful specifically Dtachia M she absolutely deserves a raise and as a matter of fact she should be in the rude managers position!!!
  • HG
    Horacio Guerra
    Dec 10, 2025
    5.0
    Got the wrong order so they focus on you to make it right! Definitely friendly
  • II
    IceColdMintJulep
    Dec 10, 2025
    3.0
    Food was fine, drinks didn't taste right. Pretty chaotic in there and had to go ask for ketchup.
  • DB
    Dani Bird
    Nov 25, 2025
    2.0
    When I go through the drive-through and order my food and then it’s not right, that’s one thing it’s totally understandable but when I go inside to tell them that it’s not right and they wanna call me a liar in front of everybody in the store saying that I never said that is actually really disrespectful When I know good and well, what I said I’m allergic to bacon. I cannot have bacon when I ordered my food. The very first thing I said was no bacon when I go inside to have them replace my burger and then they say I never said that when I say I definitely said it if you didn’t hear it I understand and they respond. No, you didn’t say that and get an attitude with me and then start telling me. I’m a liar. It’s rude and disrespectful and that’s why I don’t go in the morning

Frequently Asked Questions About Whataburger

What types of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, breakfast items, and desserts, all made to order using 100% pure beef and fresh ingredients.

Where is Whataburger located?

Whataburger is located at 500 S Highway 287, Decatur, TX 76234, USA.