Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned food being cold, overcooked, or not fresh.
Customer Service
Mixed feedback on staff friendliness; some praised the service while others noted rudeness and poor management.
Cleanliness
Multiple customers pointed out unsanitary conditions in the dining area and issues with the soda dispenser.
Wait Times
Customers experienced long wait times, especially during busy hours, with some noting that food was not fresh upon serving.
HG
Hannah Guerra
Oct 21, 2025
2.0
They always get our order wrong. Every. Single. Time. Not sure how that happened when the wait time is always around 10 minutes.
PW
Patricia Woods
Oct 12, 2025
3.0
The people who took my money were not pleasant at all and the one who handed me my food didn't say a word and shoved my food at me very rude
MB
Marissa Baker
Sep 19, 2025
3.0
Needs to properly disassemble soak and clean the soda despense nozzle drive thru soda is tasting musky.
CL
Cat Lady
Sep 4, 2025
1.0
This was some of the most disgusting food we have ever ate. Our chicken sandwich looked like it lived a rough life. The chicken was overcooked and extremely dry. The soda was flat and tasted only of carbonated water. The fries were good. I should have known upon seeing the soda dispenser as it was dirty. The floor did not look clean nor the counter with condiments. Will not return nor will I recommend.
MM
Melanie Mitchell
Aug 4, 2025
1.0
This is not ok! Everyone knows this is not the $10.00 meal chicken patty!! Stop giving $1 items as the same in the photos!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Decatur, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Decatur, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (940) 627-1340.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1180 Fm 51 South Wendy’s serve breakfast?
Yes, this Wendy’s location in Decatur, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's at 1180 Fm 51 South in Decatur, TX?
This Wendy's location is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's offer drive-thru service and what are its hours?
Yes, drive-thru service is available with hours matching the main operating hours: 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Fridays and Saturdays.
Is Wendy's open for breakfast, lunch, and dinner at this location?
Yes, this Wendy's serves breakfast, lunch, and dinner daily.
Can I order Wendy's food online or via a mobile app?
Yes, you can order through the Wendy's app available on the Apple App Store or by visiting order.wendys.com.
What forms of payment are accepted at Wendy's in Decatur, TX?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery service available from this Wendy's?
Yes, delivery is available. You can check availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Customer Care team through the Contact page, call 888-624-8140, or reach the restaurant directly at (940) 627-1340.
Are there any nearby gas stations close to Wendy's for customers on the go?
Yes, nearby gas stations include Circle S, Exxon & Mobil Stations, and Valero, making it convenient for customers to fuel up nearby before or after visiting Wendy's.
What other fast food options are located near this Wendy's?
Nearby fast food restaurants include Sonic Drive-In, Burger King, and Little Caesars Pizza, offering customers a variety of dining options in close proximity.
Are there entertainment or shopping places near Wendy's for a complete visit experience?
Yes, nearby places such as GameStop and Decatur Plaza - GameStop provide entertainment options, while Dollar Tree offers shopping for party supplies and crafts, complementing your visit to Wendy's.