Wendy's

3.9
659 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1180 Fm 51 South, Decatur, TX
76234, United States

Hours

Reviews

3.9
659 reviews
5 stars
308
4 stars
158
3 stars
97
2 stars
36
1 star
60

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned food being cold, overcooked, or not fresh.

Customer Service

Mixed feedback on staff friendliness; some praised the service while others noted rudeness and poor management.

Cleanliness

Multiple customers pointed out unsanitary conditions in the dining area and issues with the soda dispenser.

Wait Times

Customers experienced long wait times, especially during busy hours, with some noting that food was not fresh upon serving.
  • HG
    Hannah Guerra
    Oct 21, 2025
    2.0
    They always get our order wrong. Every. Single. Time. Not sure how that happened when the wait time is always around 10 minutes.
  • PW
    Patricia Woods
    Oct 12, 2025
    3.0
    The people who took my money were not pleasant at all and the one who handed me my food didn't say a word and shoved my food at me very rude
  • MB
    Marissa Baker
    Sep 19, 2025
    3.0
    Needs to properly disassemble soak and clean the soda despense nozzle drive thru soda is tasting musky.
  • CL
    Cat Lady
    Sep 4, 2025
    1.0
    This was some of the most disgusting food we have ever ate. Our chicken sandwich looked like it lived a rough life. The chicken was overcooked and extremely dry. The soda was flat and tasted only of carbonated water. The fries were good. I should have known upon seeing the soda dispenser as it was dirty. The floor did not look clean nor the counter with condiments. Will not return nor will I recommend.
  • MM
    Melanie Mitchell
    Aug 4, 2025
    1.0
    This is not ok! Everyone knows this is not the $10.00 meal chicken patty!! Stop giving $1 items as the same in the photos!!

Frequently Asked Questions About Wendy's

Is 1180 Fm 51 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.