Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold, overcooked, or stale items, particularly fries and burgers.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others noted rudeness and lack of attentiveness.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and soda dispensers.
Order Accuracy
Many customers experienced problems with incorrect orders or missing items, leading to frustration.
Overall Experience
While some customers enjoyed their meals and service, many expressed disappointment and indicated they would not return.
KK
Kim
Dec 8, 2025
5.0
Food is always fresh. I use the mobile app. Even with the app, fries are always hot. They don't have my favorite type of fry, but a hot fry is better than cold and floppy any day.
HG
Hannah Guerra
Oct 21, 2025
2.0
They always get our order wrong. Every. Single. Time. Not sure how that happened when the wait time is always around 10 minutes.
PW
Patricia Woods
Oct 12, 2025
3.0
The people who took my money were not pleasant at all and the one who handed me my food didn't say a word and shoved my food at me very rude
MB
Marissa Baker
Sep 19, 2025
3.0
Needs to properly disassemble soak and clean the soda despense nozzle drive thru soda is tasting musky.
CL
Cat Lady
Sep 4, 2025
1.0
This was some of the most disgusting food we have ever ate. Our chicken sandwich looked like it lived a rough life. The chicken was overcooked and extremely dry. The soda was flat and tasted only of carbonated water. The fries were good. I should have known upon seeing the soda dispenser as it was dirty. The floor did not look clean nor the counter with condiments. Will not return nor will I recommend.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's at 1180 Fm 51 South in Decatur, TX?
This Wendy's location is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's offer drive-thru service and what are its hours?
Yes, drive-thru service is available with hours matching the main operating hours: 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Fridays and Saturdays.
Is Wendy's open for breakfast, lunch, and dinner at this location?
Yes, this Wendy's serves breakfast, lunch, and dinner daily.
Can I order Wendy's food online or via a mobile app?
Yes, you can order through the Wendy's app available on the Apple App Store or by visiting order.wendys.com.
What forms of payment are accepted at Wendy's in Decatur, TX?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery service available from this Wendy's?
Yes, delivery is available. You can check availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Customer Care team through the Contact page, call 888-624-8140, or reach the restaurant directly at (940) 627-1340.
Are there any nearby gas stations close to Wendy's for customers on the go?
Yes, nearby gas stations include Circle S, Exxon & Mobil Stations, and Valero, making it convenient for customers to fuel up nearby before or after visiting Wendy's.
What other fast food options are located near this Wendy's?
Nearby fast food restaurants include Sonic Drive-In, Burger King, and Little Caesars Pizza, offering customers a variety of dining options in close proximity.
Are there entertainment or shopping places near Wendy's for a complete visit experience?
Yes, nearby places such as GameStop and Decatur Plaza - GameStop provide entertainment options, while Dollar Tree offers shopping for party supplies and crafts, complementing your visit to Wendy's.