Wendy's

3.9
662 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1180 Fm 51 South, Decatur, TX
76234, United States

Hours

Reviews

3.9
662 reviews
5 stars
309
4 stars
158
3 stars
99
2 stars
36
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or stale items, particularly fries and burgers.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others noted rudeness and lack of attentiveness.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and soda dispensers.

Order Accuracy

Many customers experienced problems with incorrect orders or missing items, leading to frustration.

Overall Experience

While some customers enjoyed their meals and service, many expressed disappointment and indicated they would not return.
  • KK
    Kim
    Dec 8, 2025
    5.0
    Food is always fresh. I use the mobile app. Even with the app, fries are always hot. They don't have my favorite type of fry, but a hot fry is better than cold and floppy any day.
  • HG
    Hannah Guerra
    Oct 21, 2025
    2.0
    They always get our order wrong. Every. Single. Time. Not sure how that happened when the wait time is always around 10 minutes.
  • PW
    Patricia Woods
    Oct 12, 2025
    3.0
    The people who took my money were not pleasant at all and the one who handed me my food didn't say a word and shoved my food at me very rude
  • MB
    Marissa Baker
    Sep 19, 2025
    3.0
    Needs to properly disassemble soak and clean the soda despense nozzle drive thru soda is tasting musky.
  • CL
    Cat Lady
    Sep 4, 2025
    1.0
    This was some of the most disgusting food we have ever ate. Our chicken sandwich looked like it lived a rough life. The chicken was overcooked and extremely dry. The soda was flat and tasted only of carbonated water. The fries were good. I should have known upon seeing the soda dispenser as it was dirty. The floor did not look clean nor the counter with condiments. Will not return nor will I recommend.

Frequently Asked Questions About Wendy's

Is 1180 Fm 51 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for Wendy's at 1180 Fm 51 South in Decatur, TX?

This Wendy's location is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.