Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Decatur, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1205 Fm 51 South for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
758 reviews
5 stars
347
4 stars
197
3 stars
109
2 stars
31
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive intercoms, and incorrect orders, indicating a consistent problem with service efficiency and communication.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders, food being cold or poorly prepared, and inconsistent drink quality.
Staff Attitude
Feedback on staff varied, with some praising friendly service while others noted unprofessional behavior and lack of motivation among younger employees.
App and Ordering Problems
Many customers experienced issues with the Sonic app, including technical errors and difficulties in placing orders, leading to frustration.
- TTTony TuckerJan 1, 20264.0Consistent. Service good.
- GMGerald MurphyDec 15, 20251.0Waiting 10 minutes pushing button several times and they never answered, so we left
- CSChristina SchluterDec 14, 20251.0You obviously need to hire someone with a college education to get orders right. Can't order on the app or the stall. Unsweet means NO SUGAR. Every damn time and I'm usually in a hurry so I can't turn around to have it fixed. Seriously ridiculous.
- JKJ Ps KeetonNov 18, 20255.0Great service today at 11:30 by the young lady bringing out my order. She made sure my 44 Coke, no ice, was done correctly (have had issues at othe Sonics with that detail).
- LSlinds SOct 28, 20251.0Waited and waited and no one ever even answered to take our order. It’s 2:20 on Tuesday. The were only 3-4 cars in stalls. Service has been bad for months but never this bad. Left and went to another drive through for drinks.