Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Decatur, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1205 Fm 51 South for the ultimate SONIC experience!
Many customers reported slow service, unresponsive staff, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared items and inconsistent quality.
Staff Attitude
Feedback varied on staff professionalism, with some praising friendly service while others noted rudeness and lack of motivation.
App and Ordering Problems
Customers experienced issues with the Sonic app, including incorrect pricing and inability to place orders, contributing to dissatisfaction.
TT
Tony Tucker
Jan 1, 2026
4.0
Consistent. Service good.
GM
Gerald Murphy
Dec 15, 2025
1.0
Waiting 10 minutes pushing button several times and they never answered, so we left
CS
Christina Schluter
Dec 14, 2025
1.0
You obviously need to hire someone with a college education to get orders right. Can't order on the app or the stall. Unsweet means NO SUGAR. Every damn time and I'm usually in a hurry so I can't turn around to have it fixed. Seriously ridiculous.
JK
J Ps Keeton
Nov 18, 2025
5.0
Great service today at 11:30 by the young lady bringing out my order. She made sure my 44 Coke, no ice, was done correctly (have had issues at othe Sonics with that detail).
LS
linds S
Oct 28, 2025
1.0
Waited and waited and no one ever even answered to take our order. It’s 2:20 on Tuesday. The were only 3-4 cars in stalls. Service has been bad for months but never this bad. Left and went to another drive through for drinks.
This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: