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Arby's

3.9
(668 reviews)
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Business Details

851 Us 81, Decatur, TX
76234, United States
(940) 626-4938
http://www.arbys.com/locations/us/tx/decatur/851-us-81/store-7869
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
851 Us 81, Decatur, TX
76234, United States

Hours

Reviews

3.9
668 reviews
5 stars
316
4 stars
166
3 stars
85
2 stars
37
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported slow service and order mistakes.

Food Quality

Food quality was inconsistent; while many enjoyed the taste, several customers reported issues with cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and restrooms.

Pricing

Many customers felt the prices were high for the quality and quantity of food received.
  • DB
    david berg
    2 days ago
    1.0
    Awful old grease, and a very poorly made shake
  • JT
    Jason Tally
    Jan 31, 2026
    5.0
    Great location. Staff was very nice and the food came quickly.
  • DW
    Dale Walker
    Jan 21, 2026
    5.0
    Excellent experience.
  • CR
    Cindy Reuter
    Nov 28, 2025
    1.0
    My boyfriend and I stop for lunch Friday after Thanksgiving. He order a classic roast beef and a long staid of hair was in his sandwich. I open mine I ordered a Globber (new sandwich) I opened mine took top of sandwich off and there was a hair in mine. We threw them in the trash. I went to the restroom and told them afterwards that who ever is in the kitchen should be wearing hair nets. So make sure you check your sandwiches before eating if you are planning on going to eat there.
  • MM
    ma042873 ma042873
    Nov 27, 2025
    5.0
    The steak nuggets were delicious, juicy like at a steak house. They did mess up the order in the the drive thru but they fixed it after I paid. So thank you.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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