Wendy's

Reviews

• MC

  Mario Cerda

  Jan 27, 2026
  1.0
  The people working by there don’t take your order an AI bot does and the AI bot gets the order wrong so you have to go up to the window and fix it and still talk to a person anyways. I love the irony of wasting more time.
• FE

  Frank Estrada

  Jan 19, 2026
  5.0
  The AI bot that took my order called me fat but it always gets my order right so I give it a 5 stars
• FS

  Fred Smart

  Jan 18, 2026
  5.0
  New location. Order was taken by Ai and everything came out correct but to the human the food temp was warm and not hot.
• NJ

  Nikki Judah

  Jan 15, 2026
  1.0
  Annoyed. Thursday 1/15/26 at about 430pm the fat order taker in the window ate my receipt. I paid but didn’t get a receipt. I asked for 2 sour creams with my sour cream and chives potato I couldn’t get that. I actually visit this location often and everytime I ask for sour with my chilli I never get it, it’s so strange how customer service the service you provide to paid customers will absolutely break your revenue and say bye bye to profit. It’s Wendy’s it’s not that hard. I actually have a background in “bumping and sliding” in the service line … anywho managers check yourselves then check your team.
• VL

  Vincent Lloyd

  Dec 29, 2025
  1.0
  I visited the resturant on 12/24 and they were extremely busy. used the drive thru ordered 10 spicy nuggets and a Dave double (no lettuce, mustard instead of mayo). Simple right? I live 1.3 mile from this location. Got home, unwrapped my food and found 6 nuggets instead of 10 and the burger was dry with pickles onions and tomatoes. Trying to be understanding about the time of day (Christmas Eve around 645 pm) and how busy they were, I tried to call and the phone went to a recording , "this number is not accepting any calls". Trying to be understanding, I decided to make do with what we had and figure I would go up after Christmas and explain the situation and get store credit on my next visit (I had the receipts). I talked to the manager and explained the situation and expected a I'm sorry this happened, I got, "YOU SHOULD HVE BOUGHT THE FOOD BACK". What kind of answer or resolution is that? That made my blood boil because I thought I was being compassionate with the store volume on Christmas Eve. I was the one that got short changed. With my blood pressure reaching stroke level, I grab my receipts off the counter, balled the up and throw in the trash in their lobby on front of the manager, signifying my anger and unappreciated patronage of this store. I filed a complaint on Wendy's website and have yet receive any communication. So the moral of this story, I will not go this this Wendy's again, PERIOD. I don't care how convenient it is to my house, I will drive 5 mile in the opposite direction if I have to. Beware!

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