Brand Certified
Sonic Drive-In
3.0(1163 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
1316 West Belt Line Road, De Soto, TX
75115, United States
Certified by Sonic Drive-In • Mar 01, 2026
(972) 274-4627
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/tx/de-soto/1316-west-belt-line-road/store-4630
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in De Soto, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1316 West Belt Line Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.0
1,163 reviews
5 stars
345
4 stars
192
3 stars
162
2 stars
98
1 star
366
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor customer service, including rudeness and lack of attention from staff.
Long Wait Times
Many reviews highlighted excessively long wait times for orders, both in drive-thru and stall service.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning issues like cold food and unappetizing taste.
Management Issues
Reviews indicated poor management and staffing problems, with many customers feeling the location was understaffed and poorly organized.
- SWSharon Williams5 days ago5.0R'Niyah had great customer service , my order was right like I asked for .
- MBMoni BarFeb 22, 20261.0They don't give change back. 40 minutes for a drink.
- EPEmily PierceFeb 21, 20261.0Waited for over 20 minutes (1 stall and a drive thru) no one ever acknowledged us.
- SSsophieFeb 20, 20261.0Takes too long for service
- JDJanvier DunnJan 3, 20261.0R’niyah and her co-worker seemed very annoyed. The young man who brought our food out very disrespectful I almost had to show my ass. He literally was mugging me then going to ask “do I have a problem”. Haha like you’re mugging me & I’m being asked if there’s a problem. This location needs to do a customer service training. If you can just avoid this location
Brand Certified Facts from Sonic Drive-In
This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website