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Sonic Drive-In

3.0
(1163 reviews)

Business Details

1316 West Belt Line Road, De Soto, TX
75115, United States
(972) 274-4627

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in De Soto, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1316 West Belt Line Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1316 West Belt Line Road, De Soto, TX
75115, United States

Hours

Reviews

3.0
1,163 reviews
5 stars
345
4 stars
192
3 stars
162
2 stars
98
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor customer service, including rudeness and lack of attention from staff.

Long Wait Times

Many reviews highlighted excessively long wait times for orders, both in drive-thru and stall service.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning issues like cold food and unappetizing taste.

Management Issues

Reviews indicated poor management and staffing problems, with many customers feeling the location was understaffed and poorly organized.
  • SW
    Sharon Williams
    5 days ago
    5.0
    R'Niyah had great customer service , my order was right like I asked for .
  • MB
    Moni Bar
    Feb 22, 2026
    1.0
    They don't give change back. 40 minutes for a drink.
  • EP
    Emily Pierce
    Feb 21, 2026
    1.0
    Waited for over 20 minutes (1 stall and a drive thru) no one ever acknowledged us.
  • SS
    sophie
    Feb 20, 2026
    1.0
    Takes too long for service
  • JD
    Janvier Dunn
    Jan 3, 2026
    1.0
    R’niyah and her co-worker seemed very annoyed. The young man who brought our food out very disrespectful I almost had to show my ass. He literally was mugging me then going to ask “do I have a problem”. Haha like you’re mugging me & I’m being asked if there’s a problem. This location needs to do a customer service training. If you can just avoid this location

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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