Domino's Pizza

3.0
697 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in De Soto? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 101 S Hampton .

Location

Domino's Pizza
101 S Hampton, De Soto, TX
75115, United States

Hours

Reviews

3.0
697 reviews
5 stars
244
4 stars
78
3 stars
59
2 stars
44
1 star
272

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful managers, and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.

Delivery Issues

Customers frequently experienced slow delivery times, with some orders taking over an hour and others never arriving.

Food Quality

Several reviews mentioned that the food was often cold, overcooked, or not prepared as requested.

Staff Professionalism

There were complaints about unprofessional behavior from staff, including lack of proper hygiene practices and disrespectful interactions.
  • SM
    Stephanie Mcdonald
    6 days ago
    1.0
    If I could give 0 stars I would don't recommend especially delivery..my spinach and cheese pizza was delivered look slop..and instead of the manager apologizing and trying to make it right after me spending $48 she put blame on the delivery driver... Very unacceptable guess she thought she was feeding wild pigs ..
  • MJ
    Monica Hayden Jackson
    Jan 4, 2026
    2.0
    When I tell you this is the worst place. Staff ignores you. Been the T e 2 times and each time they could not find my order. Waited and waited no one even ask me if I received my or or can we help you? Never again will I go back to this location. Young Folks need customer service training. We are not going to talk about the big pot holes that you tear your car up
  • SK
    Serrena Keys
    Dec 26, 2025
    1.0
    I placed a order and specifically ordered no onions I am severely allergic to them. I get my order and take a bite immediately having to spit it out why because my pizza is covered in onions. I called the store and tell them I did not recieve what I ordered they said their apologies and offered a credit. I expressed i do not live in desoto, the nice young man placed me on hold to speak with the manager he then got back on the phone saying the pizza is not eligible for delivery and can be picked up and it would have to be this desoto location. I asked him if i could use the credit and place a order tonight because i do not live in desoto he said yes, therewas no mention of the order havingto be the same pizza as before. I placed the order using the credit and was told I would have to pick it up. As my nephew goes to get the pizza he is told they do not have a order for him, he expressed he was feeling anxious and nervous due to the tone the gm was using so i ask him to place me on speaker, I share with the employee the whole conversation I had on the phone with the previous employee after that entire conversation they tell me ok we can remake that. I clearly told them I did not want the same that I only wanted to change the toppings. They ignored my request and still made the pizza which makes no sense if im given a credit due to your mistake how do you dictate how I use the credit you give me. I was met with the upmost disrespect and unprofessional in front of customers and did not understand any way shape or form try to apologize when they still failed to make what i actually wanted and asked for. This is clearly not a professional establishment and the general manager or imposter of a general manager made it clear when she said out loud she is sick of this place, in front of customers so if she can make that statement while customers are present no telling what statements and activities are done behind the shadows. Do better. And save your apologetic response its not needed but what is needed is additional training on professionalism and to read orders effectively and throughly so deadly mistakes like tonight doesn't happen again
  • KW
    kohls workday
    Dec 7, 2025
    1.0
    They are stealing peoples money here!!!! We ordered at 2:00 yesterday and they took over an hour to deliver food and when I called they hung up in my face .. I cancelled a 38 dollar transaction from them
  • TS
    Tamara Smith
    Nov 25, 2025
    1.0
    UPDATE: 12/04.25 11.25.25 - I ordered a medium pizza with beef, Italian sausage and pepperoni. The older lady who delivered called my phone and sat in her car for 5 minutes before she even got out. 2ndly the pizza was cold and the meat was dry as if it had been overcooked and then sat for a while. I also ordered wings on this order as well and they were luke warm. I called in and they told me I could either come pick it up or save it for the next time because they were not going to deliver it again. Now today I am calling to get my order and no one seems to know who I spoke with or can't find the information in the order. This place has consistently become trash/worse. When football season first started it was on point, now I cant tell who is working there. Also whomever is at the support email address never responded back to my email either. I ordered a medium 3 topping pizza along with wings. Called because pizza was cold and old like it had been sitting there forever. Wings were warm not hot like they normally are. Anywho I called spoke with someone and nobody offered to remake and deliver my entire order. Then said they were only going to give me credit for the pizza and not both which is rude and dumb as hell. There is no way this was a fresh pizza and I eat here all the time. And I gave the delivery driver a tip who couldn’t find the house with all the lights on 🤷🏾‍♀️guess customer service ain’t customer service no more

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in De Soto offer?

They offer Specialty Pizzas and the option to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza in De Soto?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.