Juice ShopCoffee ShopRestaurantVegan RestaurantVegetarian Restaurant
The GEM's authentic, nourishing and delicious organic food and juice helps everyone Shine Brighter. The goal inside the GEM is for everyone to find vibrant habits that bring immunity, energy, and optimal health. Don't we all want to feel that way? Be a GEM.
Mary Kathryn Bass and Leslie Needleman founded the GEM in 2012 as the first free-standing organic juice bar in Dallas. Leslie discovered firsthand the power of organic juice, clean food, and a plant-based, anti-inflammatory diet during a battle with cancer. They found, incredibly, they could use food as medicine not only as a way to heal but also to stay healthy for a lifetime. The two channeled their creativity and passion and developed The GEM-a place for everyone to Shine Brighter.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.