Taco Bell

Reviews

• BJ

  Brian J

  2 days ago
  2.0
  It took forever to place my order because the employees were in the back talking and not paying any attention to the counter.
• MM

  Matthew

  Apr 5, 2026
  1.0
  I made an order through the mobile app with the intent to pick it up in the drive thru. I confirmed the name at the speaker, but when I got to the window I was informed that someone had picked up my order. I work in the fast food industry so I understand how this can happen for Uber Eats/Doordash orders, but for orders made through the app this virtually never happens. I also understand that this order was made late at night and the drive thru was busy at the time, so I can sympathize with someone just making a mistake. However, it bugs me that I don’t even recall anyone apologizing for their mistake, or even offering any way to compensate for this inconvenience. Again, if it were a delivery app order I understand how places wouldn’t want to make the order again as it isn’t their fault an order got stolen, but in this case I still put a little blame on the workers for not being careful. If any of the cars ahead of me were also there to pick up an order, I would hope that the name would be confirmed to prevent this from happening, but if the wrong order was just mistakenly given out I would understand. Luckily, I was still able to cancel the order in the app, but I did use a reward that gave me a free item, so when I reordered I ended up having to pay for that anyways.
• AA

  Ashley

  Apr 5, 2026
  1.0
  Gave my order to someone else and made me repay for my order!
• JH

  Jorge Huerta

  Mar 27, 2026
  5.0
  I hate that we have to order on the kiosk. But everything else was good
• HJ

  Henry Carey Jr.

  Mar 6, 2026
  5.0
  Customer service was lacking ...no greeting which was strange for taco bell but everything else was great.We Love the remodel..

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