Sonic Drive-In

Reviews

• TC

  Tee Chulo

  Apr 15, 2026
  5.0
  Quick and easy really do mobile pickup which everything comes out fast.
• KJ

  Kenne' Johnson

  Apr 12, 2026
  1.0
  Full transparency, I frequently visit this location. I thoroughly enjoy the food and while it’s a fast food chain, I have never experienced challenges with customer service. Since my review may be lengthy, I’m providing a bulleted list of my concerns regarding this location: 1. Insufficient training 2. Underwhelming customer service (simple fix would have been to offer a meal) 3. Improper money procedures I preface this by saying this may seem petty, but as someone who has worked in hospitality, when the customer is not at fault, I resolve the issue with no inconvenience to the customer. February 18, 2026, I visited the location for a meal that was $7.46. I paid for the incorrect meal which was $7.45 (see photo). The young lady at the window expressed to me that because I paid for the incorrect meal (the vehicle ahead of me left the line), I’d need to pay for the second and that the order for the first would be cancelled. I offered to pay $.01 since it was a penny less than the meal I ordered. I waited approximately 20 minutes for the on duty manager to cancel the original payment. I asked the young lady for a copy of the receipt. She explains that she can’t give me a receipt because they need it for their records. So, she says I can take a photo and my money would be returned to my account. I waited for few weeks and no refund. I called the location. The manager says it should be coming within a few days to a week. It’s now April. I visited the location 2x. I eventually spoke to Stephen who said “I’ll give you $7 dollars” but required that I come back to the location during a time he was there. Not once did the mangers or general manager attempt to make this convenient for me given I have now spent more time and gas than the meal was worth. During the last visit, the young lady at the window had an unprofessional tone and said “he told you to come in the morning.” I truly felt undervalued as a customer. This review is intended to ensure that you stand your ground when an incident similar to this happens. Do not allow this location to swipe your card more than once for a mistake on their end. You will not get a refund and you will be treated as if you’re the problem. They will not demonstrate professionalism and they will not hold themselves accountable.
• JF

  Jason fleenor

  Apr 4, 2026
  1.0
  Terrible food don't go here
• KW

  Kathryna Wesley

  Mar 25, 2026
  5.0
  Love everything on the menu. Did take awhile
• TS

  Tammy Squires

  Mar 22, 2026
  1.0
  The food was not at all what I ordered plain cheeseburger burnt onion rings not the soda I ordered everything was wrong