Malai Kitchen showcases a different side of Southeast Asian cuisine. Led by husband-and-wife team Braden and Yasmin Wages, the concept was inspired by their extensive travels through Thailand and Vietnam. Our team is committed to sourcing quality ingredients and preparing as much as possible from scratch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.