Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Downtown Dallas (DELIVERY & CARRYOUT ONLY). Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
173 reviews
5 stars
55
4 stars
5
3 stars
6
2 stars
11
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy, missing items, and long wait times, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly seasoned wings.
Customer Experience
While some customers praised friendly staff, many others described poor service and unprofessional behavior from employees.
Location Concerns
The restaurant's setup and cleanliness were criticized, with comments about the sketchy environment and unsanitary conditions.
- DGDanny Griggs1 day ago5.0my order was on point and the Lady’s who help was Friendly and greats !! shout out to the shift leaders, ladies all five of them, I’m a regular in the downtown area, I appreciate these Wingstop Works
- ADAlex Diaz2 days ago1.0Wait is always probably 15 longer than quoted. You’ll often walk in and not see an employee for several minutes. The waiting area is home to sticky floors and dirty folding chairs. There’s no organized line, people just causally swarm the little table where they place food occasionally. Wings are good, order is accurate for the most part. Lots of strange characters, if you carry I would recommend you do so if you visit.
- RARonald Aubrey4 days ago1.0I ordered 20 piece boneless wings 2 large fries and dipping sauces. Not only did it take 2 hours to get my food 5 of my wings were missing. When I called the store I was told they’d issue me a partial refund through gift card. Come over a month later I still haven’t received said gift card.
- SCShateria Coleman5 days ago5.0Love wingstop
- AAAlfonsoDec 7, 20255.0I had a great experience at this Wingstop location. The service was amazing from start to finish. Everyone was friendly and really made me feel welcome. I spun a prize wheel, and I ended up winning free fries, which was a fun surprise! The food was well-seasoned, hot, and absolutely delicious. Everything came out fresh, and the flavors were on point. I’ll definitely be coming back. Highly recommend!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Downtown Dallas offer?
Wingstop Downtown Dallas offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the pickup and delivery hours at Wingstop Downtown Dallas?
Pickup and delivery hours are from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:30 AM to 2:00 AM on Friday and Saturday.
Does Wingstop Downtown Dallas offer drive-through service?
No, Wingstop Downtown Dallas does not offer drive-through service; it is delivery and carryout only.
What payment methods are accepted at Wingstop Downtown Dallas?
Wingstop Downtown Dallas accepts American Express, Discover, MasterCard, and Visa for payment.
What are the options for ordering food from Wingstop Downtown Dallas?
You can order food via in-store pickup, delivery, same-day delivery, and no-contact delivery through their online menu and mobile apps.
Where is Wingstop Downtown Dallas located?
Wingstop Downtown Dallas is located at 418 S. Ervay Street, Dallas, Texas, 75201.
Can I find parking nearby when visiting Wingstop Downtown Dallas?
Yes, Platinum Parking Wood Street offers parking near Wingstop Downtown Dallas, making it convenient for customers driving to pick up orders.
Are there any nearby dining options close to Wingstop Downtown Dallas?
Yes, nearby dining options include Deluxe Diner, Subway for sandwiches, The Crab Station for seafood, and DALES cafe, providing variety if you want to explore other foods.
What local services can I find near Wingstop Downtown Dallas?
Near Wingstop you can find services such as Emergency Plumbing Service, Home Security Alarm Systems Dallas, and Miller Copeland law firm, helpful for home or legal assistance.
Are there any nearby wellness or spa services close to Wingstop Downtown Dallas?
Yes, Koffee Day Spa and Hand and Stone Massage and Facial Spa are nearby wellness options for relaxation before or after enjoying your meal at Wingstop.