When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Downtown Dallas (DELIVERY & CARRYOUT ONLY). Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed feedback on customer service; some praised individual employees while many reported long wait times and unresponsive staff.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed the wings while others reported cold, undercooked, or poorly seasoned food.
Cleanliness
Concerns about cleanliness and unsanitary conditions at the location, affecting customer experience.
Delivery Issues
Numerous complaints about delivery delays and cancellations, with customers struggling to get refunds.
GM
Get Ya Money Up Broke Man
Feb 20, 2026
5.0
This review is specifically for the Manager Mr.Carlos today I ordered food through DoorDash it wasn’t what I had ordered at all I reached out to the store & the Manager Mr.Carlos took it into his hand to prepare me & my wife fresh food & delivered it to my door himself I can see GM is in his future, anyone who goes above & beyond the job is always the BEST employee for any company his team should take notes & give some open ears to his advice when he’s speaking Thanks again Mr.Carlos
SW
Sharaud West
Feb 16, 2026
1.0
The worst wing stop ever they don’t answer the phone I ordered online the time just going up n up really pissing me off
UM
User Myself
Feb 15, 2026
1.0
I made an order here on accident because the app changed my location, I wanted to cancel my order and get my money back to order from the closer wingstop. I called and was left on hold for 30 minutes straight after a women picked up she just said hello and stopped responding. I hung up and called back and have yet to get a response. I have contacted support to get my money back.
PB
paul bastien
Feb 15, 2026
5.0
Carlos took care of my order that was never delivered on Super Bowl day. I went in and he was proffesional and took total responsibility for the unfortunate deal. Life goes on and he was great to meet and deal with. Thank you.
WK
Will K
Feb 9, 2026
1.0
This place just gave me the worst food poisoning of my entire life, it's been over a day and I'm still bedridden.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Downtown Dallas offer?
Wingstop Downtown Dallas offers classic and boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the pickup and delivery hours at Wingstop Downtown Dallas?
Pickup and delivery hours are from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:30 AM to 2:00 AM on Friday and Saturday.
Does Wingstop Downtown Dallas offer drive-through service?
No, Wingstop Downtown Dallas does not offer drive-through service; it is delivery and carryout only.
What payment methods are accepted at Wingstop Downtown Dallas?
Wingstop Downtown Dallas accepts American Express, Discover, MasterCard, and Visa for payment.
What are the options for ordering food from Wingstop Downtown Dallas?
You can order food via in-store pickup, delivery, same-day delivery, and no-contact delivery through their online menu and mobile apps.
Where is Wingstop Downtown Dallas located?
Wingstop Downtown Dallas is located at 418 S. Ervay Street, Dallas, Texas, 75201.
Can I find parking nearby when visiting Wingstop Downtown Dallas?
Yes, Platinum Parking Wood Street offers parking near Wingstop Downtown Dallas, making it convenient for customers driving to pick up orders.
Are there any nearby dining options close to Wingstop Downtown Dallas?
Yes, nearby dining options include Deluxe Diner, Subway for sandwiches, The Crab Station for seafood, and DALES cafe, providing variety if you want to explore other foods.
What local services can I find near Wingstop Downtown Dallas?
Near Wingstop you can find services such as Emergency Plumbing Service, Home Security Alarm Systems Dallas, and Miller Copeland law firm, helpful for home or legal assistance.
Are there any nearby wellness or spa services close to Wingstop Downtown Dallas?
Yes, Koffee Day Spa and Hand and Stone Massage and Facial Spa are nearby wellness options for relaxation before or after enjoying your meal at Wingstop.
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