Wingstop

4.0
567 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dallas Preston Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
13536 Preston Rd Ste 110, Dallas, TX
75240, United States

Hours

Reviews

4.0
567 reviews
5 stars
356
4 stars
57
3 stars
33
2 stars
14
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Nancy for being friendly and helpful, while others reported rude behavior and long wait times.

Food Quality

Food quality is inconsistent; while many enjoyed the wings and fries, there were complaints about undercooked items and cold food.

Cleanliness

Some customers noted cleanliness in the restaurant, while others raised concerns about unsanitary practices among staff.

Management Issues

Several reviews mentioned poor management and service issues, indicating a need for improvement in staff training and customer interaction.
  • RM
    Rachel Moore
    Dec 31, 2025
    1.0
    I went to pick up my order and 1 cashier was on her phone and she was rude and the guy cashier helped a guy that walked in after me. No one acknowledged me until after I said something about this. I will not go back to this location again. I cant stand bad customer service.
  • BJ
    Brian J
    Dec 28, 2025
    5.0
    Really enjoy wings from Wingstop. This location is located next to Aldi. They have multiple different flavors of wings to choose from in boneless or bone in. The fries are really good too. They also have a soda machine with tons of different kinds of drinks. The restaurant was clean and the employees friendly and the food came out pretty fast.
  • RG
    Rodulfo gutierrez
    Dec 5, 2025
    5.0
    Love the place staff is awesome
  • AF
    Ab Fence
    Nov 19, 2025
    5.0
    Great food and service
  • MB
    McKayla Butler
    Nov 15, 2025
    5.0
    Nancy was so amazing!! Awesome food - they did so good! :)

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.