When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dallas Duncanville Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers praised the food as delicious and fresh, there were numerous complaints about overcooked wings, missing items, and inconsistent seasoning.
Customer Service
The service received significant criticism for being slow, rude, and unprofessional, with multiple reports of staff being on personal phones and not addressing customer concerns.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and difficulties in getting refunds or resolving complaints.
Cleanliness and Environment
Some reviews noted cleanliness issues within the restaurant, while others mentioned a busy and chaotic atmosphere that affected service.
EE
Emma
Feb 1, 2026
5.0
Best food ever
AR
Angel Gabriel Ramirez La Rosa
Nov 14, 2025
5.0
Excelente
VO
Vicky orozco
Oct 21, 2025
4.0
La comida siempre es buena, pero siempre que pido por Uber algo les falta, hoy por ejemplo les faltaron los elotes
MV
Melissa Viera
Oct 19, 2025
3.0
Food will always be amazing but there is one girl with gold rimmed glasses who has zero patience for customer service. The fact she is front desk is astonishing. Then talks about customers right in there face. She really needs to be reviewed and given zero customer service skills.
Should also mention, 40 minutes after ordering and trying to pick up food she said they were short staffed and cooks had just arrived after 430pm. Then when I asked how much longer she rolled her eyes in my face walked away after I asked if we cancelled order could we order for delivery (she stopped talking and went to speak to another woman in back while I was still speaking). The other front desk girl (skinny short and black hair) said we could cancel if we wanted but for delivery would have to be thru Uber or DoorDash. We decided to wait and rimmed glass girl decided to share times with people after me on delays but couldn’t share that with me when I inquired but had audacity to say “people woke up on wrong side of bed” to coworkers when others “customers” walked away from her when she was rude.
Management definitely needs to review her for sure!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Dallas Duncanville Rd.?
Wingstop Dallas Duncanville Rd. is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Dallas Duncanville Rd. offer delivery and pickup services?
Is there a drive-through service available at Wingstop Dallas Duncanville Rd.?
No, the Wingstop Dallas Duncanville Rd. location does not offer drive-through services.
What kinds of wings and flavors can I order at Wingstop Dallas Duncanville Rd.?
You can enjoy classic or boneless wings along with tenders available in over 11 iconic flavors, including Lemon Pepper and Original Hot.
What payment methods are accepted at Wingstop Dallas Duncanville Rd.?
The location accepts American Express, Discover, MasterCard, and Visa credit cards for payments.
Where is Wingstop Dallas Duncanville Rd. located?
Wingstop Dallas Duncanville Rd. is located at 2410 Duncanville Rd #108, Dallas, TX 75211, United States.
Can I order Wingstop Dallas Duncanville Rd. food through a mobile app?
Yes, you can order through the Wingstop app available on both Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at Wingstop Dallas Duncanville Rd.?
Nearby you can find JT'S Boss Kutz's barber shop for a haircut, Las Piñas Locas ice cream shop and diner for dessert, and Brothers Bakery for fresh baked goods.
Are there any beauty salons near Wingstop Dallas Duncanville Rd.?
Yes, nearby beauty salons include Imagen Unisex Beauty Salon, Aura Latina Beauty Studio, Champs Barber Shop, and Studio Hair Salon.
What other dining options are available near Wingstop Dallas Duncanville Rd.?
In the vicinity, you can also find Tacos La Addiccion and Tienda Latina for Mexican cuisine, Big Yeti's Pizza and Domino's Pizza for pizza lovers.
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