When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dallas RL Thornton @ I-30 & Buckner. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor handling of online orders.
Food Quality
Inconsistent food quality; some customers enjoyed well-cooked wings, while others reported undercooked or poorly seasoned food.
Cleanliness
Concerns about cleanliness and hygiene, with reports of unsanitary conditions and poor maintenance.
Wait Times
Long wait times reported for both in-store and online orders, leading to customer frustration.
MW
Mr Watts
2 days ago
5.0
Tomasa was great as always! Excellent customer service!
JV
Joshua Vargas
Jan 2, 2026
1.0
I’m really disappointed with my order. They put my garlic wings directly on top of my atomic wings, so now all my garlic wings taste super spicy. That completely defeats the purpose of ordering different flavors. If you’re going to offer multiple sauces, they should be kept separate. This was sloppy and ruined my meal. Probably won’t be ordering again.Plus my wing are very small and taste old
KK
Keny King
Dec 22, 2025
1.0
1 hora esperando por un solo pedido, pedí información de porque tanta espera, y una señora de edad que atiende me contestó de mala manera procedió a decir que si no me gustaba me podía ir. Que mujer tan repugnante!
OM
Oliver Miranda
Dec 17, 2025
1.0
Fui a retirar una orden , como delivery y necesitaba el baño. Y esta joven se nego rotumadamente a darme acceso alegando que no era un verdadero cliente que solo era un delivery y no podia usar el baño.. de muy mañ gusto el comentario y la atencion . Pareciera que la tuvieran trabajando sin pago o algo asi. Todos tenemos problemas , pero al estar detras de un mostrador. Se dejan en la casa!
YP
Yulia Pascual
Dec 16, 2025
1.0
I had a disappointing experience with the customer service. I ordered my food and while waiting, I asked for the restroom key, but my request was denied. As a paying customer, this was frustrating and felt disrespectful. Good customer service should include basic courtesy, and unfortunately, that was lacking during my visit.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Dallas RL Thornton @ I-30 & Buckner?
Wingstop Dallas RL Thornton @ I-30 & Buckner is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and dine-in services.
Does Wingstop in Dallas offer delivery and pickup services?
Yes, this Wingstop location offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I place an online order for Wingstop Dallas RL Thornton @ I-30 & Buckner?
Yes, you can order online for carryout and delivery via their website or mobile apps for iOS and Android.
What payment methods does Wingstop Dallas RL Thornton accept?
They accept American Express, Discover, Mastercard, and Visa credit cards for your convenience.
Is there a drive-through service available at this Wingstop location?
No, this Wingstop location does not have a drive-through service; however, pickup and delivery options are available.
What types of wings and flavors are offered at Wingstop Dallas RL Thornton?
They serve classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot, alongside tenders and signature sides like seasoned fries, Cajun Fried Corn, and Buffalo Ranch Fries.
Where is Wingstop Dallas RL Thornton located?
Wingstop is located at 9208 E R L Thornton Fwy Ste 204, Dallas, TX 75228, USA.
What nearby banking options are available near Wingstop Dallas RL Thornton?
Customers can find Wells Fargo Bank and Wells Fargo ATM conveniently nearby for banking needs.
Are there any nearby entertainment or shopping spots customers can visit before or after Wings stop?
Yes, nearby places include Buckner Commons with GameStop and various retail stores such as Ross Dress for Less and Staples, ideal for shopping and entertainment.
What dining options are near Wingstop Dallas RL Thornton?
Nearby dining options include Asian Star Buffet, La Paisanilla Mexican Restaurant, Enrique's Cafe, Louisiana Famous Fried Chicken, and Pizza Hut, providing variety for visitors.