Wingstop

3.5
903 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dallas RL Thornton @ I-30 & Buckner. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
9208 E R L Thornton Fwy Ste 204, Dallas, TX
75228, United States

Hours

Reviews

3.5
903 reviews
5 stars
409
4 stars
128
3 stars
81
2 stars
39
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor handling of online orders.

Food Quality

Inconsistent food quality; some customers enjoyed well-cooked wings, while others reported undercooked or poorly seasoned food.

Cleanliness

Concerns about cleanliness and hygiene, with reports of unsanitary conditions and poor maintenance.

Wait Times

Long wait times reported for both in-store and online orders, leading to customer frustration.
  • MW
    Mr Watts
    2 days ago
    5.0
    Tomasa was great as always! Excellent customer service!
  • JV
    Joshua Vargas
    Jan 2, 2026
    1.0
    I’m really disappointed with my order. They put my garlic wings directly on top of my atomic wings, so now all my garlic wings taste super spicy. That completely defeats the purpose of ordering different flavors. If you’re going to offer multiple sauces, they should be kept separate. This was sloppy and ruined my meal. Probably won’t be ordering again.Plus my wing are very small and taste old
  • KK
    Keny King
    Dec 22, 2025
    1.0
    1 hora esperando por un solo pedido, pedí información de porque tanta espera, y una señora de edad que atiende me contestó de mala manera procedió a decir que si no me gustaba me podía ir. Que mujer tan repugnante!
  • OM
    Oliver Miranda
    Dec 17, 2025
    1.0
    Fui a retirar una orden , como delivery y necesitaba el baño. Y esta joven se nego rotumadamente a darme acceso alegando que no era un verdadero cliente que solo era un delivery y no podia usar el baño.. de muy mañ gusto el comentario y la atencion . Pareciera que la tuvieran trabajando sin pago o algo asi. Todos tenemos problemas , pero al estar detras de un mostrador. Se dejan en la casa!
  • YP
    Yulia Pascual
    Dec 16, 2025
    1.0
    I had a disappointing experience with the customer service. I ordered my food and while waiting, I asked for the restroom key, but my request was denied. As a paying customer, this was frustrating and felt disrespectful. Good customer service should include basic courtesy, and unfortunately, that was lacking during my visit.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.