Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
2,627 reviews
5 stars
1,146
4 stars
492
3 stars
270
2 stars
163
1 star
556
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for rudeness and lack of professionalism.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and well-prepared meals, others complained about cold or poorly cooked food.
Cleanliness and Atmosphere
Several customers appreciated the cleanliness of the restaurant and improvements in the dining environment.
- ABAdrian Benitez2 days ago1.0The worst service you could ever have, go there and expect to be there for 3 hours for a burger. You could swap the workers with a staff of special need workers and they would do way better , this whataburger needs to shut down or run by someone else
- RKRob KlotzJan 4, 20263.0I mean, it’s whataburger, so it’s pretty much the same at each location which is its only positive. Food is always great. It’s just this location is the slowest I’ve ever been to. Any time of day and you’re waiting 20-30 min for an order.
- ARAnita RJan 1, 20265.0Happy New Year and a shout out to Stevie (Stewart) at Whataburger who paid for a patrons meal out of his own pocket! Great way to start the new year with seeing a kind deed. This man needs a raise!!!
- SMShelby MyersDec 21, 20251.0I have literally never had a good experience at this whataburger. my husband and I have tried it 3 or 4 times and every single time the wait is at least 30 minutes, and we leave with at LEAST 1 thing missing from the bag. worst whataburger in dallas! we will not be back.
- AAAndrew aDec 13, 20253.0It really shouldnt take 20 minutes to cook up a single burger. Its not just this location but other whataburgers where my order vanishes into the ether and I have to remind the staff because the order was forgotten. Happens far too often
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 18253 Marsh Ln, Dallas?
Whataburger at 18253 Marsh Ln, Dallas is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
Where is Whataburger located in Dallas, TX?
Whataburger is located at 18253 Marsh Ln, Dallas, TX 75287, United States.
What type of food and menu options does Whataburger offer?
Whataburger serves a variety of items including burgers, chicken, salads, and breakfast, made with 100% pure beef on a toasted five-inch bun. They also offer vegetarian options and a children's menu.
Does this Whataburger location provide wheelchair accessibility and family-friendly amenities?
Yes, this Whataburger location has wheelchair accessible entrances, parking, seating, restrooms, and also has high chairs and a children's menu, making it family-friendly.
Can customers pay with credit or debit cards and mobile NFC at Whataburger?
Yes, customers can pay using credit cards, debit cards, and mobile NFC payments. Cash is not required.
Are there any coffee or dessert options available at Whataburger?
Yes, Whataburger serves coffee and desserts along with their breakfast, lunch, and dinner menus.
What nearby restaurants can I visit before or after dining at Whataburger?
Nearby restaurants include Applebee's Grill + Bar, Krispy Kreme Doughnuts, Popeyes® Louisiana Kitchen, Sushi N Wok, and Charley's Cheesesteak and Wings, offering a variety of dining options.
Are there nearby banks or financial services near Whataburger for quick errands?
Yes, Capital One Bank, WELLS FARGO BANK, and Wells Fargo are located nearby to handle your banking needs before or after your visit to Whataburger.
What nearby services or stores can I access when visiting Whataburger at Marsh Ln?
Nearby services include O'Reilly Auto Parts, Discount Tire, T-Mobile, Western Union, and 7-Eleven convenience store for your automotive, telecommunications, money transfer, and quick shopping needs.