Whataburger

4.0
3710 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1560 N COCKRELL HILL RD, DALLAS, TX
75211, United States

Hours

Reviews

4.0
3,630 reviews
5 stars
1,966
4 stars
776
3 stars
349
2 stars
149
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rude behavior and long wait times.

Food Quality

Food quality is hit or miss; some customers enjoy fresh and hot meals, while others receive cold or incorrectly prepared items.

Cleanliness

The dining area and restrooms are often reported as needing better cleaning, with some customers noting unsanitary conditions.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a need for improved order management.

Management Issues

Several reviews highlight poor management practices, particularly during busy hours, affecting overall service and customer satisfaction.
  • CM
    Carlos Martinez
    Nov 16, 2025
    1.0
    40 minutos de espera por una maldita orden online, la pedí para recoger en el auto y llegó y me dicen que no está lista y que tengo que bajarme y esperar dentro.
  • ER
    Emily Ramirez
    Oct 27, 2025
    1.0
    We waited more than 20 mins . Despite the wait our drinks were flat , and the food was cold . So dissatisfying we paid 27 dollars for this order .
  • SS
    Sama
    Oct 18, 2025
    5.0
    Alexis and Jocelyn at Whataburger with their team leader Rosa did absolutely fantastic. When I tell you I gave a big order. It was big. Jocelyn took my order with patience and was on point. Alexis came and man when I tell you his energy was beautiful and amazing he went over everything while it was full in both lines! Talk about the best experience i had at whataburger ever in Texas. The BEST EVER. GREAT JOB ROSA AND GREAT JOB Alexis and Jocelyn!!! YALL WILL GO FAR!
  • CC
    Cesar
    Oct 18, 2025
    1.0
    Horrible experience took so long to get my food cashier gave me the wrong number and kept saying the order will be ready shortly but the wrong the number that was kept being said over and over was my order.
  • EB
    Ender Bates
    Oct 9, 2025
    3.0
    Whataburger at 1560 N Cockrell Hill Rd delivers a mixed experience. The food is solid when fresh. Burgers have good flavor. Fries and onion rings hold up well. Drinks are always cold. The menu has strong options for quick meals. The service is hit or miss. Some visits move fast, others drag with long waits at the drive-thru or inside. Orders come out accurate most of the time, but not always. The staff is polite, though the energy can feel rushed. When something goes wrong, they fix it, but it often takes extra time. The dining area is decent but needs more frequent cleaning. Tables are sometimes left dirty during busy hours. Parking and access are easy, which helps during peak times. Three stars for average service, decent food, and inconsistent speed. The location works, but it needs better execution to stand out.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 1560 N Cockrell Hill Rd, Dallas, TX?

Whataburger at 1560 N Cockrell Hill Rd is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.