Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customer service experiences vary widely, with some employees receiving high praise for their friendliness and attentiveness, while others are reported as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to frustration and disappointment.
Food Quality
The food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Wait Times
Customers frequently complained about long wait times for both drive-thru and dine-in orders, often exacerbated by order mix-ups.
AC
Alexandra Chavero
Jan 3, 2026
1.0
I’ve never had a bad experience with this location until today. I go through the drive thru to order and the lady taking my order makes me repeat myself 4 times. Once I drive up to the window, no word is said to me at all. All she does is hand me my drinks, hand me my food, and closes the window. If you hate your job, don’t take it out on us. She was lucky I wasn’t rude to her.
SV
Sarah Venable
Dec 30, 2025
1.0
This specific location has lost my doordash order like 3 separate times. Please do not order from this location via a delivery app.
LL
Liella (CMDR Liella)
Dec 29, 2025
2.0
Have ordered dine in plenty of times and its been fine, but I have ordered from them twice online for delivery and both times theyve had some random person just pick up my order and leave the store. I manage two restaurants myself, so I know that means that the staff is not asking drivers to confirm orders. I totally understand that mistakes happen, but now that delivery orders are easily in that 40 or 50 dollar range for 2 or 3 people, it kind of makes it way more upsetting when this sort of thing happens
AE
Ashton Everett
Dec 28, 2025
5.0
Cometrice (Mimi) was so spectacular. she personally brought us out our togo food and wiped down our table for us. she was so heartwarming and had the best customer service i’ve ever experienced at a whataburger.
JC
Jarick Collins
Dec 28, 2025
5.0
Cometrice was absolutely outstanding. She truly cares about the customer experience and the quality of service she delivers. She’s the sole reason I’ll continue coming back to this location. Please recognize her hard work—she deserves it.