Whataburger

3.8
5073 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2428 N HASKELL AVE, DALLAS, TX
75204, United States

Hours

Reviews

3.8
5,019 reviews
5 stars
2,355
4 stars
1,005
3 stars
596
2 stars
287
1 star
776

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are criticized for rudeness and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and concerns about freshness.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times, leading to long wait times for food.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction with their visits.
  • NJ
    Nastassja Jackson
    6 days ago
    1.0
    Rude rude employees I called there to see if they were hiring they young lady said Hello and I said is this Whataburger she said yes I was like you should’ve said thank you for calling Whataburger and state your name ! She said omg bro and hung up I call back the manager answers and said she apologize but that’s unacceptable Angelica . Employees don’t get attitudes and hang up in people faces.
  • VW
    Vinnie Williams
    Nov 14, 2025
    2.0
    Every time I go there, they ask for a name in the drive thru, and every time they get it wrong. The first time I went there, I said for Vinnie, and asked for Spicy Ketchup. When I got to the window they asked if it was for "Will", which I said no the order was Vinnie. I then waited like 5 or so minutes backing up the drive thru when they told me to just go park. After about 10 minutes they came out, and said that my order was the order for "Will", and I didn't get any spicy ketchup. The next time I went I used my real name "Vincent" as I thought that would be easier, and this time I specifically asked for 3 spicy ketchup. Once again the line got backed up as they had no order for "Vincent". When they I eventually had to park to wait for my order, they came out and said the name was "Benson" (which I can kinda understand) and they actually gave me spicy ketchup that time.
  • AB
    Alyssa Brown
    Nov 9, 2025
    1.0
    I had to wait five minutes after ordering my food. I don’t mind waiting but the customer service was terrible. While I was waiting/receiving my food one the workers black male/ wearing black was cat telling me he wanted to get in my car. My food was also cold. Not a good location.
  • KK
    Kalia
    Nov 1, 2025
    1.0
    The staff at this location need serious improvement. The customer service was unprofessional, the attitudes were terrible, and no one seemed to understand basic order requests. Our order was made wrong, and to make matters worse, we found hair in the food. This is a major health concern. The Health Department really needs to look into this location.
  • BB
    Bibble Boo
    Nov 1, 2025
    5.0
    I haven’t eaten any other fast food burgers since I discovered Whataburger 30 years ago. The food is consistently good, the people who work there are always at least pleasant if not downright friendly. The drive through is usually really fast unless there’s a rush but even then the wait is reasonable. I’m a Whataburger woman for eternity

Frequently Asked Questions About Whataburger

What services does Whataburger offer for order pickup and delivery?

Whataburger provides in-store pickup, curbside pickup, and delivery services.

What are the regular opening hours for Whataburger at 2428 N Haskell Ave, Dallas?

Whataburger is open 24 hours every day of the week, from Monday to Sunday.