Whataburger

4.0
2457 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11740 PLANO RD, DALLAS, TX
75243, United States

Hours

Reviews

4.0
2,417 reviews
5 stars
1,256
4 stars
501
3 stars
280
2 stars
99
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, particularly from management, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a need for improvement in order accuracy.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others received cold or poorly prepared food.

Cleanliness

Concerns were raised about cleanliness, particularly in restrooms and dining areas, affecting overall customer experience.

Service Speed

Numerous reviews highlighted slow service times, especially during peak hours, leading to frustration among customers.
  • OE
    Oscar Else
    Nov 14, 2025
    2.0
    Sharing the same thoughts as Chris Jordan mentioned. Food wasn’t the same Whataburger quality, took about 15 minutes (10 minutes of which I was the only dine in customer in the whole restaurant waiting) for my order to be ready. Mind you, I had to get up and ask about my order which was sitting there waiting on the kitchen counter but without fries. I asked an employee about my order and he said there was not any fries on it yet (just to be clear all I ordered was a #1 whataburger meal) and I waited another minute or two for the fries and then I finally get the food… It didn’t even taste all that good…Never going to this place again.
  • BR
    bell rodriguez
    Nov 13, 2025
    4.0
    Su comida es muy buena al q le gusta la hamburguesa 🍔
  • DG
    Douglas Grubbs
    Nov 8, 2025
    4.0
    Good location, popular. Usually has a line at the drive-thru.
  • CC
    Cassy
    Oct 26, 2025
    5.0
    My favorite burger place
  • YH
    Yk H
    Oct 13, 2025
    1.0
    I'm here several times I work in car dealership and I'm a neighbor right to them manager joselyn needs to be nice and respectful to customers she's very roud and very mean to customers not with me I'm very disappointed she needs to be nice with everyone not only to who's she knows,and need to be clean dirty table and very poor customer service

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Dallas, TX?

Whataburger is open 24/7 every day of the week, with possible variations during holidays.

Does Whataburger offer pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.