Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
2,430 reviews
5 stars
1,262
4 stars
503
3 stars
282
2 stars
101
1 star
282
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported even when the restaurant was not busy.
Customer Service
Feedback indicated inconsistent customer service, with some staff being friendly and helpful while others were rude or unprofessional.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, including missing items and wrong food.
Management
While some praised the management for their efforts, others criticized them for poor staff training and handling of customer complaints.
- NRNichole R3 days ago1.0Don’t use delivery app for this location. I’ve ordered twice and they don’t seal my food so any driver can tamper with it
- VMV MosleyJan 3, 20262.0Chris and Oscar hit on the nail. Food is terrible fries was very very dry taste like cardboard. Wish we would have had time to turn back around to say something. Burger was put together sloppy. Fast food is not the same anymore told my husband not to waste his time. Plus for all the money they charge it should not be this unprofessional. Sad.
- NZNicholas ZotosDec 22, 20255.0I go to this specific Whataburger EVERY morning at 5am for my coffee. The part I love the most is that they make it fresh every time so it's always good. This morning however Alan who was obviously shorthanded this morning was working drive thru aswell as the hot line and front register. He apologized and said he didn't have any coffee stocked up front due to the truck had just come and it might be some time before it would be ready. I was frustrated. But Alan apologized, took over the situation, stopped what he was do and went back and stocked the coffee upfront, made the coffee apologized for the wait and he basically went above and beyond and made my day. Alan I thank you for your customer service. And this is why I go to Whataburger every morning. Even if it's just for a $3 dollar coffee but I don't miss a day because of the hospitality that Whataburger gives. Merry Christmas Alan!!
- RWRichard WilroyDec 18, 20251.0Every time I have been to this location, nothing but a horrible experience. Stale food, slow staff who always seem to be busy on their phones and talking to each other. Wrong serving size on fries. Long wait times even when noone is in the restaurant. Always takes me about 30 minutes from walk in to leaving with my order. This location will not get any more business from me! Everything and everyone has always been a horrible experience here.
- MBMads BrumDec 7, 20253.0We went through drive through. Got a patty melt and the cook in the back didn't put not even a single onion. But the sweet manager had us come back and she had them remake it all. Lady in the back had the worst attitude. But the manager, SHE IS DOING IT ALL AND DESERVES ALL THE CREDIT? the workers in the back are just playing and doing whatever. I hope that manager gets a good and better position because she deserves it! Thank you so much today.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Dallas, TX?
Whataburger is open 24/7 every day of the week, with possible variations during holidays.
Does Whataburger offer pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
Where is the Whataburger located in Dallas?
It is located at 11740 Plano Rd, Dallas, TX 75243, USA.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts made to order with 100% pure beef and served on large toasted buns.
Does Whataburger have seating and accessibility features?
Yes, Whataburger has seating, wheelchair accessible entrances, parking, seating, and restrooms. It also offers high chairs and welcomes children.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts debit cards, credit cards, and mobile NFC payments; they do not require cash only.
Is Whataburger suitable for customers looking for late-night food or vegetarian options?
Yes, Whataburger serves late-night food and has vegetarian options available.
What popular fast food restaurants are near Whataburger on Plano Rd?
Nearby fast food restaurants include Taco Bell, McDonald's, Taco Cabana, and Braum's Ice Cream & Burger Restaurant, offering alternative dining options close by.
How can nearby automotive services assist Whataburger customers?
Customers can conveniently combine visits as several automotive services like Traditional Autos, Take 5 Oil Change, Eagle Transmission Garland, and Discount Tire are close by for vehicle maintenance needs.
Are there nearby financial and community services near Whataburger?
Yes, Frost Bank and Truist banks are nearby for financial services, and Mundo de Milagro y Fe offers community and non-profit services near Whataburger.