Whataburger

Reviews

• HC

  heili c

  Mar 10, 2026
  1.0
  I am incredibly frustrated with the service here today. I placed an online order for a grilled chicken and medium fries over 40 minutes ago, and I still haven’t received my food. There are nearly ten people working behind the counter, yet I am being completely ignored. When I asked for an update, the only response I got was that I 'had to wait.' This level of inefficiency is unacceptable
• HG

  Henry Gold

  Mar 4, 2026
  4.0
  There was a guy name angel he got tattoos The guy was one of the best customer service I seen. He answered my question when I was actually confuse, actually was concerned. He 100% serve more BUT The employer, there I think is the managers are awful to him, but 10/10 for angel thank you angel
• AC

  Andrea Cevada

  Mar 4, 2026
  1.0
  Ordered through drive thru for ONE sandwich, we got told it would be a 7 minute wait and told to wait at the door. To begin with the guy at the window touched his headset, window, AND food with the same exact gloves and that’s honestly so unsanitary. The girl seemed to have nails on which I don’t understand why I thought gunk and bacteria stayed under those fake nails but ok whatever, after we got told to wait 10 minutes passed, then 20 im sorry but they didn’t look nowhere near busy so im not understanding why it was such a long wait, after I had gone inside and my food was SITTING on the counter like yall couldn’t bring it out to me??, this is an unsanitary place and it was my first and last time there.i truly don’t know how it’s still open it looks incredibly dirty but ok.
• MM

  Mike

  Mar 2, 2026
  1.0
  If I had the chance I’d enter 0 star ratings. I don’t who’s in charge of this exact store but the whole night shift manager and crew needs to all be FIRED. I need to know who’s the corporate manager of this store because they are not doing their job correctly. It shouldn’t take almost an hour in drive thru for some food it’s a FAST FOOD restaurant. Zero excuses if that’s a problem shut this whole store down terrible business. To the store manager of this store why was it a good idea to close DINE IN even for delivery apps such as DoorDash, Uber Eats & mobile orders??? Knowing how long of wait they have to be in drive thru line and hand them over COLD food. I don’t know how this store is in business but something here needs to be investigated. Never again making the whole Whataburger business look BAD.
• DL

  derrick lewis

  Feb 27, 2026
  1.0
  Waited over 20 minutes for my pickup order. The staff here moves very slow and no one here looks like they wanna be here. The young lady on front counter looks so lost, it doesn't make sense. Whenever I got my order, there was no apology or anything. No communication, no leadership from management. This is the most poorly ran Whataburger, I've ever been to. Just horrible

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