Whataburger

3.7
3223 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
15255 MONTFORT RD, DALLAS, TX
75248, United States

Hours

Reviews

3.7
3,192 reviews
5 stars
1,502
4 stars
608
3 stars
325
2 stars
180
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes, even during off-peak hours.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful in resolving issues.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food that did not match their requests.

Food Quality

While some customers praised the food, others reported receiving cold or poorly prepared items, leading to dissatisfaction.

Staff Attitude

Several reviews mentioned a lack of professionalism among staff, with some employees displaying negative attitudes towards customers.
  • EC
    Ethan Castro
    Nov 15, 2025
    1.0
    They hire high schoolers and people who don’t care about providing even a decent experience. Food is always cold, the waits always too long, and you can tell they don’t care no one has a sense of urgency or a smile on their face. Shut this location down
  • AJ
    Andy Jordan
    Nov 12, 2025
    1.0
    This is the slowest whataburger location on the planet. I’ve been multiple times and it’s always the same result, a 30-40 minute wait for your meal in a drive through line that accumulates a ton of people after you’ve been there for a while.
  • II
    Isaac
    Nov 10, 2025
    5.0
    No complaints here, just positive feedback. The burger was delicious, the service was fast at curbside. Stopped by around 11:30am on a workday.
  • JK
    Jose Kus
    Nov 1, 2025
    1.0
    Duran demasiado para entregar el pedido, entregan la comida fría las papas frías y las hamburguesas también espere como 30 minutos que tuvimos que ir a preguntar para que pudieran dar el pedido que si no preguntamos no nos lo dan
  • TS
    T Shire
    Oct 29, 2025
    1.0
    The Manager shorted my fries n didn’t give me my changed and added extra tomato’s I did not ask for this is the picture of what they served someone else when I went back to see why they treated me this way vs what I got when I got home. She stated she made my order when I returned I politely asked for a refund she refused too at first until I showed her this picture of what she served me vs what they made for someone else the cashier was rude and didn’t wanna give me good customer service or my change yelled at me while taking my order 10-29-2025 Day shift the Manger and Cashier was completely rude poor customer service.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Dallas, TX?

Whataburger is open 24 hours a day, seven days a week in Dallas, TX.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery for your convenience.