Whataburger

3.3
3310 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5525 S Buckner Blvd, Dallas, TX
75228, United States

Hours

Reviews

3.3
3,255 reviews
5 stars
1,260
4 stars
514
3 stars
351
2 stars
252
1 star
878

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food as delicious and fresh, others reported issues with cold fries, incorrect orders, and unsanitary conditions.

Cleanliness

Multiple reviews mentioned the restaurant's cleanliness issues, including sticky tables and unclean dining areas.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of communication and negative attitudes.

Wait Times

Many customers experienced long wait times both in the drive-thru and for in-store orders, often leading to frustration.
  • BJ
    Benjamin Jayme
    Nov 14, 2025
    2.0
    The cashier drops a cup on the floor and then picked it up to put back in with the clean cups. I had to mention that I witnessed what happened and did not want the dirty cup. Sorry I don't want to risk eating and getting sick that way.
  • PG
    Patricia Gonzales
    Nov 13, 2025
    1.0
    On thing to be busy another to be rude. 6 people in line to place an order and not one person at the front taking orders. One guy was just like, “oh they gonna have to wait.” Took about 15 minutes before someone else came to take our order and others. Walked away while the store manager sitting down chatting it up with someone never once getting up to help. Someone mopping but no wet floor sign in site while he floors were super slippery. Don’t recommend this location to anyone.
  • DT
    Derick's Auto & Tech
    Nov 3, 2025
    1.0
    Seemed clean when I was there. Service was alright however this location is weird I ordered a big order big enough I had to carry it in the big whataburger plastic bag and this order included two drinks. I asked for a cup tray and the employee that bought my order to the counter responded "how many cups do you have ?" "Two" I responded. The employee looked at the cups and said he couldn't give me a tray for two cups so I had to struggle it out luckily another patron held the door for me. I don't know if this employee thought the drinks weren't mine or what, but the way it was worded seems that the policy at this location is that you can't get a cup holder unless you have four drinks. I will no longer go to this location as long as I live life is too short for stupidity of this ridiculous nature
  • AM
    Araceli Mares
    Nov 2, 2025
    5.0
    Stop by for a burger, a very nice young gentleman was very polite and patient when I couldn't make up my mind what to drink. I try the prickly pear raspberry it was delicious. Muchas gracias Alexander thanks for your great service. I will definitely be back.
  • AH
    Ana Herrera
    Oct 26, 2025
    1.0
    I wish they had better employees here. For years I always find myself short on my own order. I am a former Whataburger employee and my mother is currently a general manager. I am seriously disappointed to come to this Whataburger. I simply asked for some sweet tea. And the girls refused to get me or brew me any. The front desk girl. I'm sad to leave a review like this. Whateburger always feels like home.. but not like this.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 5525 S Buckner Blvd?

Whataburger is open 24 hours every day of the week at 5525 S Buckner Blvd, Dallas, TX.

Does Whataburger offer delivery services?

Yes, Whataburger provides delivery services so you can enjoy your favorite meals at home.