Whataburger

4.0
2522 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9394 LYNDON B JOHNSON FWY, DALLAS, TX
75243, United States

Hours

Reviews

4.0
2,502 reviews
5 stars
1,340
4 stars
512
3 stars
280
2 stars
101
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude or unhelpful.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others reported cold or improperly prepared food.

Wait Times

Many customers expressed frustration with long wait times, particularly during busy hours or late-night visits.

Cleanliness

There are concerns about cleanliness, with some customers reporting unsanitary conditions and issues with food safety.

Staffing Issues

Several reviews mentioned understaffing and overwhelmed employees, contributing to poor service experiences.
  • DG
    Douglas Grubbs
    Nov 8, 2025
    5.0
    I always come late night. The food is pretty standard for Whataburger but my orders usually have something missing either straws or fries.
  • TG
    Tyra Gray
    Nov 4, 2025
    2.0
    I came through the drive-through on 11/4/2025 at 4:16 AM and whoever takes the orders needs some training on customer service because she was nothing more than very rude. Get to the window she takes the money throws the change practically at you no thank you no nothing except move to VIP. We moved up At least a car length ahead of us we do not know what VIP parking is and she comes to our car again and says move to VIP OK well if we didn’t move where you wanted us in the first place maybe you could take the time to show us or tell us where VIP parking is instead of being rude then she brings the order to the car we say thank you and she literally turns around and walked off without ordering a word I can’t stand to deal with people that are rude when dealing with a customer if you do not like your job, go somewhere else and find something that you like it is not my fault for whatever reason brings your rudeness if she would’ve been nice I would’ve easily put five stars. The food was good and hot and fresh, but she destroyed your review.
  • CV
    Cin Renee Vh1
    Oct 12, 2025
    5.0
    Best customer service 👌🏽
  • RC
    Raquel Contreras
    Oct 12, 2025
    5.0
    Went in and came out in less than 10min. And our order was correct, fresh, and hot 🔥 😋
  • EM
    Emely Marquez
    Oct 5, 2025
    1.0
    I went almost a week ago and ordered the double meat whataburger the meal and the meat was RAW very disgusting will not be returning to this place ever again 0/10!!!!!! 🤮

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 9394 Lyndon B Johnson Fwy, Dallas, TX 75243, US.

What are the operating hours of Whataburger?

Whataburger is open 24 hours a day, every day of the week.