Whataburger

3.9
2639 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5500 LEMMON AVE, DALLAS, TX
75209, United States

Hours

Reviews

4.0
2,593 reviews
5 stars
1,384
4 stars
512
3 stars
254
2 stars
129
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly with a manager named Gloria.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or stale items, particularly fries and sandwiches.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Customer Experience

Mixed feedback on customer service; some praised friendly staff while others noted poor service and lack of attention to orders.
  • JB
    Jason Bien
    Dec 31, 2025
    1.0
    Terrible service. They took over 50 minutes and my order still wasn't ready. I ended up having to cancel it and they still charged me $12.95. Never again.will i go to this location.
  • TB
    Tiny t Bugni
    Dec 27, 2025
    1.0
    Did not get my order right
  • MM
    Miles
    Dec 23, 2025
    5.0
    The staff was great, unfortunately the gravy here was not up to par with other Whataburgers I've been to
  • KR
    Kennedy Redmon
    Dec 11, 2025
    1.0
    I explicitly ordered a breakfast on the bun with bacon and they gave me sausage. They told me I had to wait another five minutes for them to make it fresh when on the ticket it clearly says bacon they made me wait in the front with nobody being in line and then when I asked for a refund, but I should be compensated since I have to wait another five minutes equaling 10 minutes with nobody in line they said they couldn’t do that. You guys have disgusting customer service & poor listening skills.
  • TL
    Tommy Lebowitz
    Nov 29, 2025
    1.0
    I came here this morning and ordered a chicken sandwich. I waited for about 15 minutes for the sandwich and the person at the window asked to pull forward and wait even longer because the person behind me in line made an online order. When I refused, instead of giving me the sandwich like I ordered it, she gave me a hamburger with pickles and tomatoes in it. Most people who work in fast food have no manners or customer service skills and this person was no exception.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 5500 Lemmon Ave, Dallas?

Whataburger is open 24/7 every day of the week, though holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.