Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly with a manager named Gloria.
Food Quality
While some customers enjoyed the food, many complained about cold, undercooked, or stale items, particularly fries and sandwiches.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Customer Experience
Mixed feedback on customer service; some praised friendly staff while others noted poor service and lack of attention to orders.
JB
Jason Bien
Dec 31, 2025
1.0
Terrible service. They took over 50 minutes and my order still wasn't ready. I ended up having to cancel it and they still charged me $12.95. Never again.will i go to this location.
TB
Tiny t Bugni
Dec 27, 2025
1.0
Did not get my order right
MM
Miles
Dec 23, 2025
5.0
The staff was great, unfortunately the gravy here was not up to par with other Whataburgers I've been to
KR
Kennedy Redmon
Dec 11, 2025
1.0
I explicitly ordered a breakfast on the bun with bacon and they gave me sausage. They told me I had to wait another five minutes for them to make it fresh when on the ticket it clearly says bacon they made me wait in the front with nobody being in line and then when I asked for a refund, but I should be compensated since I have to wait another five minutes equaling 10 minutes with nobody in line they said they couldn’t do that. You guys have disgusting customer service & poor listening skills.
TL
Tommy Lebowitz
Nov 29, 2025
1.0
I came here this morning and ordered a chicken sandwich. I waited for about 15 minutes for the sandwich and the person at the window asked to pull forward and wait even longer because the person behind me in line made an online order. When I refused, instead of giving me the sandwich like I ordered it, she gave me a hamburger with pickles and tomatoes in it. Most people who work in fast food have no manners or customer service skills and this person was no exception.
What are the operating hours for Whataburger at 5500 Lemmon Ave, Dallas?
Whataburger is open 24/7 every day of the week, though holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Dallas?
Whataburger is located at 5500 Lemmon Ave, Dallas, TX 75209, USA.
Is Whataburger family owned and what kind of food do they serve?
Whataburger has been family owned since 1950 and serves burgers, chicken, salads, and breakfast made to order with 100% pure beef on a toasted five-inch bun.
Does this Whataburger location have seating and is it wheelchair accessible?
Yes, this location offers seating and is wheelchair accessible including entrance, parking, seating, and restroom facilities.
Can I find vegetarian or children's menu options at Whataburger?
Yes, Whataburger serves vegetarian options and has a children's menu available.
What payment methods are accepted at the Whataburger on Lemmon Ave?
They accept debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there any beauty salons near Whataburger at 5500 Lemmon Ave?
Yes, nearby beauty salons include Great Clips and Woody's Grooming Lounge which you might visit before or after dining at Whataburger.
What other dining options are near the Whataburger on Lemmon Ave?
Nearby dining options include Aloha Hawaiian Barbecue, Jersey Mike's, Little Caesars Pizza, and The Halal Guys for a varied food experience.
Is there convenient parking available at the Whataburger location on Lemmon Ave?
Yes, Whataburger offers free parking in a parking lot for customers.