Whataburger

3.7
2296 reviews
Whataburger Pole Sign
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Business Details

11721 E. NW Highway, Dallas, TX
75218, United States
(214) 342-6906
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11721 E. NW Highway, Dallas, TX
75218, United States

Hours

Reviews

3.7
2,275 reviews
5 stars
1,035
4 stars
443
3 stars
244
2 stars
141
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and quality of their meals.

Staff Attitude

There were multiple complaints about rude or dismissive staff, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted positive experiences with food quality.
  • GA
    Guillermo Aguilar
    5 days ago
    1.0
    Ordered here through doordash and they took forever to give my dasher the order as well gave me less than half full fries
  • GG
    G Gomez
    Dec 28, 2025
    1.0
    Waited in line for 30 minutes there was only 2 cars ahead of me for a fast food restaurant they made everyone wait a long time to get their orders in. Then another 20min to have the food served. I saw one employee exit with a bag full of food when back inside and got another bag full of food then left the restaurant . Not sure if her order made everyone wait to get orders In.
  • HR
    Hope Del rio
    Dec 20, 2025
    1.0
    Horrible food everything tasted like it was made hour ago. The cookies where like rocks and i ordered large fries and got small don't get me started on the spicy ketchup. I payed for trash.
  • JT
    JJ Tarno
    Dec 17, 2025
    5.0
    Use the app, had a free Whataburger with purchase a medium fries and drink. Food came out hot and fresh.
  • KK
    keidin0101
    Dec 7, 2025
    1.0
    Worst whattaburger, 15 mins waiting just to place order and another 15 to get a double whattaburber and fries. They need to fire the manager and hire someone who can get this place in working order. Never coming back to this place.
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Frequently Asked Questions About Whataburger

Where is Whataburger located in Dallas?

Whataburger is located at 11721 E. NW Highway, Dallas, TX 75218.

What are the operating hours of Whataburger in Dallas?

Whataburger is open 24 hours a day, 7 days a week, although holiday hours may differ.