Whataburger

3.7
2279 reviews
Whataburger Pole Sign
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Business Details

11721 E. NW Highway, Dallas, TX
75218, United States
(214) 342-6906
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11721 E. NW Highway, Dallas, TX
75218, United States

Hours

Reviews

3.7
2,258 reviews
5 stars
1,025
4 stars
443
3 stars
242
2 stars
141
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times for food.

Staff Attitude

Numerous reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

While some customers praised the food as fresh and delicious, many others complained about cold, incorrect, or poorly prepared meals.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and dirty tables.

Management Response

A few reviews mentioned positive experiences with management, particularly in resolving issues, but overall management effectiveness was questioned.
  • PE
    Portia Easterling
    Nov 5, 2025
    1.0
    The young lady at the register 11/05/2025 @1:00 . Is very rude. She dismissive to customers and she curse me out.
  • WL
    Wade's video library
    Oct 30, 2025
    5.0
    One of the very best Whataburger locations I have visited in recent months.
  • GR
    George Lanier Realtor
    Oct 15, 2025
    5.0
    Whataburger never disappoints! Fresh, juicy burgers made to order, crispy fries, and that signature spicy ketchup hit the spot every time. Friendly service and open late—perfect for any craving, day or night. A true Texas favorite!
  • NS
    Nadia Shike
    Oct 6, 2025
    1.0
    I ordered online and still had to wait 20 minutes in the drive thru line. Food was cold and soggy when I got it. This was a horrible visit...Came here thinking it was faster than other places around. Customer service can be better.
  • MR
    Martin Rangel
    Sep 17, 2025
    1.0
    Literally the SLOWEST people/WB in Dallas. Drive a little further out, you’ll be doing yourself a favor.
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Frequently Asked Questions About Whataburger

Where is Whataburger located in Dallas?

Whataburger is located at 11721 E. NW Highway, Dallas, TX 75218.

What are the operating hours of Whataburger in Dallas?

Whataburger is open 24 hours a day, 7 days a week, although holiday hours may differ.