Whataburger

3.9
2691 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
11880 N CENTRAL EXPY, DALLAS, TX
75243, United States

Hours

Reviews

3.9
2,669 reviews
5 stars
1,352
4 stars
533
3 stars
297
2 stars
143
1 star
344

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received praise for their friendliness and professionalism, while others were reported as rude and unhelpful.

Food Quality

Food quality varied significantly; while many customers enjoyed hot and fresh meals, others reported receiving cold or incorrect orders.

Cleanliness

The restaurant was noted for its cleanliness by several customers, although there were also complaints about unsanitary conditions at times.

Order Accuracy

Frequent issues with order accuracy were reported, with many customers receiving incorrect items or missing components.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times for their orders.
  • MM
    mileny
    3 days ago
    5.0
    i went in one day on my break and it was super clean and all the people that was working in the afternoon were nice especially sammy when he brought me my food he made sure i had everything i needed before he left will be coming back !
  • RB
    Renea Bates
    Jan 3, 2026
    5.0
    I love eating at this location they always so nice and store is always nice clean but since they remodel the chairs are so uncomfortable to seat done and eat,they have cashier A1 he's hilariously funny the food is always hot!!! I wish they would put more bacon on the bacon cheeseburger.
  • GC
    Gloria Conner
    Jan 3, 2026
    5.0
    All in all this location is a 10 out 10!! The quality of my food has me going back everytime! Customer service was great! NUNU she has been there for many years she is always great to me treats me like family ❤️. Her customer service is amazing 👏! She is very professional and always see her stay on top of her shift everymoring making sure my order comes out in time. She manages great from what I see everymoring I love it. Nunu is the reason why I ONLY come to this location 708, because I know im going to get my meal in a timely matter! Keep on doing an amazing 👏 job Nunu your a great Manager!
  • FY
    Frank YL
    Jan 3, 2026
    5.0
    I went to this location for the first time the other night. Highly impressed with the cleanliness and customer service (especially from this one employee named Ariel). I got the Spicy Chicken sandwich combo and it was so good... piping hot, juicy and perfect! Fries were crisp and hot. Other Whataburger locations have let me down with cold, dry food... NOT this location. Highly recommended!!
  • JY
    Joel Y
    Dec 21, 2025
    1.0
    Worst experience ever. I ordered two spicy chicken sandwiches. Waited 20 minutes. Got a completely different order. Went inside and dealt with Charles the cashier and Twin(the manager), I explained my order to Charles who was the rudest person. Instead of fixing the order he started throwing a fit and having an attitude. I explained that I need two hot and spicy chicken sandwiches. Charles didn’t care and asked me 4 times do I need it crispy or grilled but the hot and spicy chicken sandwich doesn’t have that option. I returned the order and it was taking to a lady(customer) at the drive thru???? I ate fries out of the bag and touched the burger and they still gave her the bag. There handing food anyway when it should have been thrown away. I got my correct order and asked for ketchup and the cashier threw the ketchup on the counter. I asked if there was a problem and why he was having an aggressive attitude and intimating me and he said he doesn’t like when people complain. I explained to the manager who said she would write him up since he was doing this in front of everyone. was worst experience and will be filing a complaint to corporate.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Dallas, TX?

Whataburger is open 24 hours a day, every day of the week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services.