Whataburger

4.1
2022 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
18180 DALLAS PKWY, DALLAS, TX
75287, United States

Hours

Reviews

4.1
2,022 reviews
5 stars
1,137
4 stars
390
3 stars
180
2 stars
95
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, particularly highlighting staff members like Vanessa and Taj for their exceptional hospitality.

Food Consistency

While several reviews noted the food was fresh and delicious, there were complaints about incorrect orders and inconsistent quality, with some customers receiving cold or reheated items.

Cleanliness

The restaurant was frequently described as clean and well-kept, contributing positively to the overall dining experience.

Speed of Service

Customers expressed frustration with slow service, particularly during peak hours, with some reporting long wait times in the drive-thru.

Management Issues

There were mixed reviews regarding management, with some praising the leadership of Taj while others criticized disorganization and poor handling of customer complaints.
  • AF
    Alfonso Flores
    Nov 14, 2025
    5.0
    Byron George is nothing short of a miracle. You cannot get people of this caliber just anywhere unfortunately you are restricted to come to Frankford and DNT. The man is an absolute godsend. He provides you burgers with extreme professionalism and speed. He has this on the wavering need to make sure that all of his customers are satisfied and golly does he do that best. Promote promote promote ASAP
  • SB
    Sylvia Du Bose
    Nov 12, 2025
    1.0
    In the evening time the service is horrible. Orders always messed up! We love Whataburger!! But will visit a different location.
  • IC
    Indy Correa
    Nov 6, 2025
    5.0
    Buena calidad rápido Servicio Excelente atención por parte del colectivo de trabajo
  • JL
    Jose Lopez
    Nov 6, 2025
    5.0
    Is a good location they have good food they are so friendly I love this location the service it is really good and fast
  • DD
    DFW Texas (Dallas214)
    Nov 6, 2025
    5.0
    This will always be my favorite location. With outstanding friendly welcoming customer service. Angelia T and Venessa are both heartwarming at very visit. It’s all worth my 10 min drive here. Food is always just the way I love it. Thank You to All the team.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 18180 Dallas Parkway?

Whataburger is open 24 hours a day, 7 days a week at 18180 Dallas Parkway, Dallas, TX.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.