At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported issues with food quality, including cold items, missing ingredients, and even mold on buns.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and issues with staff hygiene.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly highlighting specific staff members for their professionalism.
JS
James Seale
Nov 15, 2025
3.0
Ordered a number one with cheese and a 6 piece nugget with mustard sauce had to pull in spot just got home paid for all of it no nuggets or sauce check your meal before you leave not the way to do business
RC
Randy Cash
Nov 5, 2025
5.0
Wendys is the best
KE
Keith Emery
Oct 29, 2025
5.0
I had first tried cross the street at Papa's barbecue. But nobody would wait on me. So I went to Wendy's and was greeted as soon as I walked in the front door and got my food within 2 minutes. Awesome
JS
Jadore Stevens
Oct 25, 2025
1.0
I Uber Eats Wendy’s to me on Wednesday & NEVER AGAIN.. Literally caught food poisoning from here.. AVIOD IT.. I ended up in the er, I’ve been violently ill.. DO NOT COME HERE
MZ
Maria Zamarripa
Oct 13, 2025
1.0
Very Shady, I had gone through the drive thru like normal but the lady at the register had "forgotten" to give back my card. I didn't realize this at first but quickly realized later, and went back asap. The lady had given us the card back but I had read my recent bank transactions, just to be safe and turns out they charged my card for another order that was not mine! I had gone back again to be refunded. Once I told her what happened she didnt even second think it and gave me back the money in cash. And had the exact receipt of the order to me. She didnt give me back my original one. I am afraid that my cards information has also been taken in that time frame.
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 295-9381.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the operating hours for the drive-through at Wendy's in Dallas, TX?
The drive-through at Wendy's is open daily from 6:30 AM to midnight.
Is the Wendy's located at 2241 W Northwest Hwy, Dallas, TX currently open?
This particular Wendy's location is temporarily closed. Please check back soon for updates.
Does this Wendy's offer delivery and takeout options?
Yes, Wendy's offers delivery and takeout services, including drive-through and dine-in options.
How can I place an order online or through a mobile app for this Wendy's location?
You can order online at order.wendys.com or download the Wendy's mobile app to access specials and deals and place your order.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutritional information are available at https://menu.wendys.com and within the Wendy's mobile app.
How can I provide feedback or contact this Wendy's location?
You can contact this location directly at (214) 295-9381 or provide feedback through Wendy's Customer Care website or survey.
Which fast food and restaurant options are nearby Wendy's at 2241 W Northwest Hwy?
Nearby restaurants include Gino's East Chicago Pizzeria, Taco Bell, Pappas Bar-B-Q, Raising Cane's, Red Lobster, and Olive Garden, offering a variety of cuisines.
Are there entertainment or nightlife options near this Wendy's in Dallas?
Yes, nearby nightlife includes Icon Nightclub, Pryme, and Lena's on Technology for dancing and socializing.
What other services or amenities are available near this Wendy's location?
Nearby amenities include PNC Bank for banking, Prime Auto Ranch for car leasing, and Fuel Town convenience store and gas station.