At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Freshness
Many customers expressed dissatisfaction with food freshness, noting that items were often cold or not prepared correctly.
Order Accuracy
Numerous complaints about incorrect orders, with customers frequently receiving the wrong items or missing components.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms were raised, with some customers reporting unsanitary conditions.
Drive-Thru Issues
Drive-thru service is often criticized for long wait times and order mix-ups, leading to frustration among customers.
SS
Shreesh Sharma
Oct 26, 2025
1.0
Zero stars.
T2
TUNE “Tune225” 225
Oct 17, 2025
1.0
The experience is horrible and unpleasant I came to this drive-through at least three times this week and my breakfast was cold. The person taking my order has no patience, and their customer service is horrible.(SOSAMMA)
Good Bye Wendy’s franchise is Dallas I won’t miss you.
JR
Jay (Reaper)
Sep 30, 2025
4.0
Service was awesome!!! However their coffee is disgusting I think they should just stick to burgers and other things
EA
Erika Amaya
Sep 26, 2025
5.0
Antonio was really friendly everyone was very nice everything very clean it was very home to be in this Wendy’s
SZ
Soo ZQ
Aug 29, 2025
1.0
Tired of being told to pull up to the corner of the building so y’all can PRETEND it doesn’t take as long to get the order out. I ordered from my house on a mobile app. You had plenty of time to have my order ready. It took your guy about 30 seconds to meet us at the corner. Why don’t you let corporate know how long it ACTUALLY takes to complete an order instead of trying to CHEAT and make yourself look better than you really are!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 295-9389.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 11711 E Nw Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on 11711 E Nw Highway, Dallas, TX?
The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to midnight, and on Sundays from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 11711 E Nw Highway in Dallas, TX serves breakfast with a variety of combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app at this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for pickup or delivery from this location.
What payment methods are accepted at Wendy's 11711 E Nw Highway?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location has a drive-thru service available during its operating hours.
How can I contact Wendy's at 11711 E Nw Highway for questions or feedback?
You can call this location directly at (214) 295-9389 or reach customer care via their website and phone number 888-624-8140.
Are there any nearby fast food restaurants where I could compare options to Wendy's?
Yes, nearby you can find Whataburger, Golden Chick, and Chick-fil-A, providing a variety of fast food options if you want to explore different tastes before or after visiting Wendy's.
Are there automotive services near Wendy's at 11711 E Nw Highway?
Yes, there are several automotive repair and used car dealers nearby, including Meineke Car Care, Addison Auto Group, CAR NOW, and European Auto Center, making it convenient to take care of your vehicle while grabbing a meal.
What nearby places can help with car rentals near Wendy's?
Avis Car Rental is located close to Wendy's, providing convenient car rental options for customers visiting or passing through the area.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and within the restaurant upon request.