At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or stale items, while some praised specific menu items.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, with some describing unpleasant odors.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members, particularly in the drive-thru.
OH
Omar Herreros
5 days ago
5.0
Food quality could use some work ESPECIALLY the drinks but service from the manager with the red shirt makes up for it all
MM
Michael Milon
Jan 3, 2026
4.0
Just went through the drive thru to get a salad
SS
Shreesh Sharma
Oct 26, 2025
1.0
Zero stars.
T2
TUNE “Tune225” 225
Oct 17, 2025
1.0
The experience is horrible and unpleasant I came to this drive-through at least three times this week and my breakfast was cold. The person taking my order has no patience, and their customer service is horrible.(SOSAMMA)
Good Bye Wendy’s franchise is Dallas I won’t miss you.
JR
Jay (Reaper)
Sep 30, 2025
4.0
Service was awesome!!! However their coffee is disgusting I think they should just stick to burgers and other things
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 11711 E Nw Highway, Dallas, TX?
The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to midnight, and on Sundays from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 11711 E Nw Highway in Dallas, TX serves breakfast with a variety of combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app at this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for pickup or delivery from this location.
What payment methods are accepted at Wendy's 11711 E Nw Highway?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location has a drive-thru service available during its operating hours.
How can I contact Wendy's at 11711 E Nw Highway for questions or feedback?
You can call this location directly at (214) 295-9389 or reach customer care via their website and phone number 888-624-8140.
Are there any nearby fast food restaurants where I could compare options to Wendy's?
Yes, nearby you can find Whataburger, Golden Chick, and Chick-fil-A, providing a variety of fast food options if you want to explore different tastes before or after visiting Wendy's.
Are there automotive services near Wendy's at 11711 E Nw Highway?
Yes, there are several automotive repair and used car dealers nearby, including Meineke Car Care, Addison Auto Group, CAR NOW, and European Auto Center, making it convenient to take care of your vehicle while grabbing a meal.
What nearby places can help with car rentals near Wendy's?
Avis Car Rental is located close to Wendy's, providing convenient car rental options for customers visiting or passing through the area.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and within the restaurant upon request.