Wendy's

3.6
977 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11711 E Nw Highway, Dallas, TX
75218, United States

Hours

Reviews

3.6
977 reviews
5 stars
385
4 stars
213
3 stars
151
2 stars
80
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Freshness

Many customers expressed dissatisfaction with food freshness, noting that items were often cold or not prepared correctly.

Order Accuracy

Numerous complaints about incorrect orders, with customers frequently receiving the wrong items or missing components.

Cleanliness

Concerns about cleanliness in the dining area and bathrooms were raised, with some customers reporting unsanitary conditions.

Drive-Thru Issues

Drive-thru service is often criticized for long wait times and order mix-ups, leading to frustration among customers.
  • SS
    Shreesh Sharma
    Oct 26, 2025
    1.0
    Zero stars.
  • T2
    TUNE “Tune225” 225
    Oct 17, 2025
    1.0
    The experience is horrible and unpleasant I came to this drive-through at least three times this week and my breakfast was cold. The person taking my order has no patience, and their customer service is horrible.(SOSAMMA) Good Bye Wendy’s franchise is Dallas I won’t miss you.
  • JR
    Jay (Reaper)
    Sep 30, 2025
    4.0
    Service was awesome!!! However their coffee is disgusting I think they should just stick to burgers and other things
  • EA
    Erika Amaya
    Sep 26, 2025
    5.0
    Antonio was really friendly everyone was very nice everything very clean it was very home to be in this Wendy’s
  • SZ
    Soo ZQ
    Aug 29, 2025
    1.0
    Tired of being told to pull up to the corner of the building so y’all can PRETEND it doesn’t take as long to get the order out. I ordered from my house on a mobile app. You had plenty of time to have my order ready. It took your guy about 30 seconds to meet us at the corner. Why don’t you let corporate know how long it ACTUALLY takes to complete an order instead of trying to CHEAT and make yourself look better than you really are!!

Frequently Asked Questions About Wendy's

Is 11711 E Nw Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.