Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,321 reviews
5 stars
486
4 stars
326
3 stars
205
2 stars
76
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and inattentive to orders.
Food Quality
Many customers reported receiving cold or stale food, with some experiencing food safety issues such as mold.
Order Accuracy
Frequent complaints about incorrect orders and staff not listening to customer requests were noted.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and restrooms.
Wait Times
Customers expressed frustration over long wait times in both drive-thru and in-store, often with little acknowledgment from staff.
- TLTifanny LongJan 4, 20263.0I visited Wendy’s at the location on the corner of Forest Lane & 75 a couple of months ago I ate two chicken nuggets only to realize they weren’t cooked all the way and they were soft. I’d rather them to be cooked a little crispy and crunchy so at least they’re cooked all the way through. I was just browsing over the reviews and decided to post this. Also the lettuce is horrible! What kind of lettuce is that? Smh. I remember years back the lettuce was fresh and tasty. I went to the drive through at another time and tried to place my order only to be told they’re accepting cash only. What an Inconvenience!! Do Better Wendy’s!
- TTTrueEthioViewDec 27, 20251.0Went to order food. They got my orders wrong. Either I have English problem or they don't understand what's being ordered. I ordered 3 Triple, instead I got two. Because I had already left the drive through and gotten home when I noticed the mishap, I didn't go back. This was my first time trying Wendy's. I noticed that there were only two people working in there at 8pm. Terrible. The workers fit the stereotype. I need to check my order before leaving the lot.
- BTBlayke TonyDec 19, 20251.0😂😂😂 customer service doesn't exist here I just opened my burger to this smh a careless restaurant. Meat cold bread cold lol save y'all's money
- BKBrian KnoppDec 12, 20251.0How hard is it to listen to the customer's order, correctly recorded in the system, and correctly executed as it is displayed on the monitor? Apparently, it is harder than what the minimum wage torps at this Wendy's are capable of achieving.
- RMRuth M.Dec 4, 20252.0I am understanding of the stressful nature of the fast food industry, but the cashier was incredibly rude and dismissive. I had an online order and asked her if it was ready and she refused to let me know and Instead gave me an attitude told me I can check myself —I will never return to this location, I had ordered a Jr Bacon Cheeseburger which was cold and the patty looked dehydrated and not fresh almost like it’s been sitting there for weeks. My chicken nuggets, however, were very fresh but I did notice that in general Wendy’s has downsize the size of their nuggets and burgers. I’m disappointed.
Frequently Asked Questions About Wendy's
Is 11722 N Central Expy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday through Saturday from 6:00 AM to 1:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides at this location.
How can I order from this Wendy's online or via an app?
You can order online at order.wendys.com or through the Wendy's app available on the Apple App Store for quick ordering.
What payment options are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy’s location?
Menu and pricing can be viewed on Wendy’s official menu website at https://menu.wendys.com/ or via the mobile app after selecting this location.
How can I provide feedback or contact this Wendy’s location?
You can contact Wendy's Customer Care via Live Chat or at 888-624-8140, complete a customer satisfaction survey online, or call this location directly at (214) 302-0694.
Are there any automotive repair shops near this Wendy’s where I can service my car?
Yes, nearby automotive service businesses include 5 Star European Auto Body Repair, Euro Auto Dallas, Sun Auto Tire & Service, Caliber Auto Care, and Precision Tune Auto Care, offering various repairs and tire services.
What other fast food restaurants are near this Wendy’s for alternative dining options?
Raising Cane's is a nearby fast food restaurant specializing in chicken, providing another dining option close to this Wendy’s location.
Are there any nearby health or orthodontic services close to this Wendy’s?
Yes, Tailor to You Orthodontics offers dental and laboratory testing services nearby, and Speech Wings Therapy provides public health clinic services close to this Wendy’s.