Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, many customers reported rude behavior and poor service.
Food Quality
The quality of food varies significantly; some customers enjoyed fresh and hot meals, while others complained about cold, improperly prepared, or even contaminated food.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders.
Wait Times
Customers frequently reported long wait times both in the drive-thru and inside the restaurant, leading to frustration.
PJ
Penny Jones
Nov 14, 2025
5.0
The staff is ALWAYS friendly here. The food is always right too. I have never had a bad experience at this location.
LL
Lawrence Lillie
Nov 10, 2025
5.0
goord
SB
Spiritual Beauty
Oct 31, 2025
5.0
The customer service was exceptional. The store was impeccably clean. A staff member, Steve, demonstrated outstanding courtesy, helpfulness, and kindness. His assistance was invaluable. I have immense appreciation for him. I will undoubtedly return.
SJ
Sarah Johns
Sep 25, 2025
5.0
We truly had a great experience here. We went through the drive-thru and did not have a long wait. Our orders were delivered to us with no mistakes and nothing forgotten-- that's always a huge plus in my book because it is rare to get a perfect order from a fast food restaurant with nothing missing. And they remembered EVERYTHING from the straws, ketchup, and food.
Customer service was phenomenal. We had a great experience with everyone we encountered. And I truly have to rave about my burger. I had the Baconator and it was absolutely perfect. My special requests for toppings was met exactly as I asked and everything was prepared perfectly. The burger was hot, juicy and absolutely delicious. The fries were great as well!
The only thing that was not perfect was my Cinnabon Pull-Apart was a little over cooked, but nothing major.
Truly, probably one of the best Wendy's restaurants we have encountered from the customer service to the food. I highly recommend to visit!
DH
Demarqusa Henderson
Sep 21, 2025
5.0
Aleya the manager Always keep a smile on my face hearts 🥰🥰🥰🥰🥰.....
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 390-6793.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ledbetter Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 135 Short Blvd., Dallas, TX?
The drive-through hours are Monday through Saturday from 6:00 AM to midnight, and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Can I get breakfast at the Wendy's on Short Blvd. in Dallas?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's at 135 Short Blvd.?
They accept American Express, Cash, Discover, Mastercard, and Visa cards.
How can I contact Wendy's at 135 Short Blvd. for feedback or questions?
You can call them at (214) 390-6793, use the Wendy's Contact page for live chat or messaging, or complete their Customer Satisfaction Survey referencing your receipt information.
Where can I find menu prices and nutritional information for this Wendy's location?
Menu pricing and nutrition details are available on order.wendys.com or through the Wendy's mobile app once you select this location.
Are there any fast food competitors nearby this Wendy's?
Yes, nearby competitors include McDonald's, Burger King, Subway, Chick-fil-A, and Taco Bell, offering alternatives for fast food.
What nearby restaurants can I visit along with Wendy's at 135 Short Blvd.?
Nearby options include Pardon My Cheesesteak, NASCAR Refuel Tenders & Burgers, IHOP, Pizza Hut, and Wingstop for varied dining experiences.
What nearby stores and services are located close to Wendy's at 135 Short Blvd.?
Nearby you can find UPS Authorized Shipping Outlet, AT&T stores, Walmart, GameStop, and Metro by T-Mobile for shipping, shopping, and telecommunications needs.
How can nearby transportation or convenience spots help me visit Wendy's at 135 Short Blvd.?
You can use nearby locations like QuikTrip for fuel or convenience needs, PNC ATM for cash access, and enjoy easy access due to close proximity to shopping and service centers.