Wendy's

3.5
1479 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
135 Short Blvd., Dallas, TX
75232, United States

Hours

Reviews

3.5
1,479 reviews
5 stars
558
4 stars
295
3 stars
228
2 stars
114
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, many customers reported rude behavior and poor service.

Food Quality

The quality of food varies significantly; some customers enjoyed fresh and hot meals, while others complained about cold, improperly prepared, or even contaminated food.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect orders.

Wait Times

Customers frequently reported long wait times both in the drive-thru and inside the restaurant, leading to frustration.
  • PJ
    Penny Jones
    Nov 14, 2025
    5.0
    The staff is ALWAYS friendly here. The food is always right too. I have never had a bad experience at this location.
  • LL
    Lawrence Lillie
    Nov 10, 2025
    5.0
    goord
  • SB
    Spiritual Beauty
    Oct 31, 2025
    5.0
    The customer service was exceptional. The store was impeccably clean. A staff member, Steve, demonstrated outstanding courtesy, helpfulness, and kindness. His assistance was invaluable. I have immense appreciation for him. I will undoubtedly return.
  • SJ
    Sarah Johns
    Sep 25, 2025
    5.0
    We truly had a great experience here. We went through the drive-thru and did not have a long wait. Our orders were delivered to us with no mistakes and nothing forgotten-- that's always a huge plus in my book because it is rare to get a perfect order from a fast food restaurant with nothing missing. And they remembered EVERYTHING from the straws, ketchup, and food. Customer service was phenomenal. We had a great experience with everyone we encountered. And I truly have to rave about my burger. I had the Baconator and it was absolutely perfect. My special requests for toppings was met exactly as I asked and everything was prepared perfectly. The burger was hot, juicy and absolutely delicious. The fries were great as well! The only thing that was not perfect was my Cinnabon Pull-Apart was a little over cooked, but nothing major. Truly, probably one of the best Wendy's restaurants we have encountered from the customer service to the food. I highly recommend to visit!
  • DH
    Demarqusa Henderson
    Sep 21, 2025
    5.0
    Aleya the manager Always keep a smile on my face hearts 🥰🥰🥰🥰🥰.....

Frequently Asked Questions About Wendy's

Is Ledbetter Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.